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Forum Discussion
X6 R8000 keeps dropping to 100Mbps wired
firmware V1.0.4.84_10.1.84
1130Mbps down 110Mbps up DOCSIS 3.1 cable connection connected to WAN port by CAT5e. R8000 in AP mode.
95% of the time, my r8000 runs fine, speed tests showing ~950to950Mbps (normal CAT5e limit), but occasionally, the LAN ports will all drop to 100Mbps, either pulling the power or restarting in web interface will get it back to normal. sometimes it'll run fine for weeks, then there's days when it needs reset every few hours. all cables ran in walls, network tester shows cables as fine. Im in AP mode and the ISP modem is handling DHCP etc. tired of having to reset the R8000 because it is slowing everything down. wifi from ISP remains full speed and other direct LAN connections to ISP modem remain at 1000Mbps at all times. R8000 will show 1000Mbps between its self and modem but wifi and LAN from R8000 are all limited to 100Mbps when problem occurs.
have seen similar telling to just turn of QOS, but its greyed out and inaccessible in AP mode.
Any help appreciated.
4 Replies
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.Try the R8000 connected to a different host router?
Has a factory reset and setup from scratch been performed?
- It’s a virgin media Hub 4 it’s connected to. Changing cables to Cat6 isn’t an option (Cat5e perfectly capable of carrying a full duplex gigabit signal over 100m my run is only around 20m with shallow radius corners) it would mean having to rip plasterboard off of most of the bottom floor of my home to get from where the AP is to the cable modem. But the cable is known good with continuity between ends. When the problem occurs the link between modem and AP (WAN port) is the only connection to remain at 1000mbps, all the LAN ports drop to 100. Tested all cables with Ethernet tester and multimeter all good.
i think Virgin media Hub 4 is a rebranded ARRIS TG2492S/CE
