Orbi WiFi 7 RBE973
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check Firmware Error

up4it1023
Aspirant

check Firmware Error

I've never downloaded a firmware update to my R7000 router.  When I purchased it, the big thing was Genie.  Now everything is done through the Nighthawk App.  My current firmware is v1.0.8.34.  When I check for updates on my app it gives me a 'check firmware error'.  I know there is an update to the firmware and i have downloaded it to my desktop, however my user's manual does not cover manual firmware updates.  I googled how and it says to connect my computer to my router using an ethernet cable but i can't do that since the router's only ethernet cable is attached to the modem.  If i disconnect the modem from the router and connect the router to my computer i won't be able to connect to router via Wi-Fi.  Maybe that's my problem - i don't know how to connect to my router via ethernet? 

 

Any help would be much appreciated!    

Message 1 of 4
FURRYe38
Guru

Re: check Firmware Error

Most likely the system won't update since it's kind far behind so ya, you'll need to manually update:

https://community.netgear.com/t5/Nighthawk-Wi-Fi-5-AC-Routers/New-R7000-Firmware-Version-1-0-11-136-...

 

Does your PC have a ethernet port? Can connect the ethernet port to the back of the router then connect to the routers web page to manually update using a web browser.

https://kb.netgear.com/23960/How-do-I-manually-update-the-firmware-on-my-NETGEAR-router

 

They make inexpensive USB to ethernet adapters as well if your PC doesn't have a Ethernet port.

 

 

Message 2 of 4
up4it1023
Aspirant

Re: check Firmware Error

Thank you.  I'm working the ethernet problem now.  My laptop is 12 years old and i'm not sure the ethernet port even works lol.  

Message 3 of 4
FURRYe38
Guru

Re: check Firmware Error

Whats the make and model of this LT? 

 

Message 4 of 4
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