MR60 & 2 MS60 satellites - reconnect issues after reboot

[TahoeBound]

MR60 Mesh Web 6 with 2 MS60 satellites
rebooted network - master and the 2 satellites all have the blue lights
my laptop and printer are the two that I notice connect right back up to the network
looking at a WifiAnalyzer app - I see my network - very strong signal.

issue is - the 2 cellphones will not reconnect nor will my SamSung Smart TV. (unable to connect message on TV and 'Connection failed' on my Samsung S22 Ultra)

Upon reboot of cell 'Couldn't get IP address' displays - same message whether mobile data on or off
Settings have not changed (by me anyway) - and password remains unchanged (otherwise how would laptops and printer auto reconnect)

Could someone please point me in the right direction addressing this issue?

[TahoeBound · Accepted solution]

Thanks a lot for the response Michael.

Yep, I 'forgot' the network, rebooted then (attempt to) reconnect - no luck.

Weird that some devices would connect while others won't.  (and this is with several power restarts on the MR60)

So, I went ahead and did a factory reset - interesting though, network actually came back up with my custom network name (and not the factory default) and all devices connected right back up.
Issue resolved (for whatever reason) - but, thanks again for your input.

[michaelkenward]

---

@TahoeBound wrote:

my laptop and printer are the two that I notice connect right back up to the network
looking at a WifiAnalyzer app - I see my network - very strong signal.

issue is - the 2 cellphones will not reconnect nor will my SamSung Smart TV. 

---

When you see something like that, it can be a good idea to start with the devices that won't connect.

Have you told the cellphones to forget the connection to the router and set up the connection from scratch?

Then there is this:

NETGEAR Mobile Applications and Apple Devices FAQ - NETGEAR Communities

Likewise the TV. (Is it connected to the wifi or wired?) Have you put that through it setup routine?

---

Just another user with time on their hands.

[TahoeBound · Accepted solution]

Thanks a lot for the response Michael.

Yep, I 'forgot' the network, rebooted then (attempt to) reconnect - no luck.

Weird that some devices would connect while others won't.  (and this is with several power restarts on the MR60)

So, I went ahead and did a factory reset - interesting though, network actually came back up with my custom network name (and not the factory default) and all devices connected right back up.
Issue resolved (for whatever reason) - but, thanks again for your input.

[michaelkenward]

---

@TahoeBound wrote:

Issue resolved (for whatever reason) - but, thanks again for your input.

---

You expected these things to be logical?

Glad it worked out.

---

Just another user with time on their hands.