MS60 satelite dead?

[casma164]

Satellite is plugged into an outlet.  No light.  Pressed the reset for 10+ seconds, no change.   Nighthawk app shows it on the network map, but with a red indicating light and under devices, shows its offline.

Anything I should try before submitting a hardware warranty claim?

[plemans]

Try using a power supply from a different satellite or even the router to see if its a power supply issue

[casma164]

Yeah, its the power supply.  Swapped it with the working one and updated the satellite firmware.

 Thanks for the help.

[plemans]

Did updating and swapping back have it working? 

Not sure what netgear's warranty is on power supplies. 

Are you still within warranty? You could check with them if its not.