MS60 satellites wont connect wireless after firmware upgrade.

[MvRNL]

Hi all,

after the latest update (1.1.6.122) My 2 satalites where burning amber and wasnt possible to see them anymore in the app or in the browser. after an factory reset i wasnt able to see the satellite at al after a while the satellite came back as "Netgear_setup" wifi point. i was able to connect to it with an cable and put the ip adres in the Macbook of the device to 192.168.1.250 and was able to reach it and downgrade the firmware to 1.0.6.102. now im able to connect it to the MR60 cabled but it is not possible to get it working wireless. 

does anybody know an sollution for this problem? 

[FURRYe38 · Accepted solution]

I recommend if you see a FW update, ether use the MR and MS web pages to update or manually update the MS and MR using FW files. 

There is a more recent version of FW as well:

https://community.netgear.com/t5/Nighthawk-Mesh-System/New-MK6x-series-MR60-MS60-FW-v1-1-6-122-Relea...

Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-rout...
Enjoy. 📡

[FURRYe38]

FW updates should be applied to the MS first, the the MR lastly. 

After units are updated and back online, a pull power OFF of the MS and MR should be performed for 1 minute or longer, then back ON with the MR then MS units. They should re-connect with out any issues. 

Netgear has set up a community forum specifically for the NightHawk MESH products:
https://community.netgear.com/t5/Nighthawk-Mesh-System/bd-p/en-home-nighthawk-mesh-system

Please use this link to the main forum product list to review and choose where to make your posts. 
https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear

Thank you.

[MvRNL]

thanks furrye38 for your reply.

it was updated true the nighthawk app. 

after some searching on this forum i decided to factory default the router again and start installing from zero. problem is now solved.

it is now running on firmware 1.0.6.102. not sure to upgrade to what during the app is the newest firmware (1.0.6.116) cuase i readed that can also give some problems....

[FURRYe38 · Accepted solution]

I recommend if you see a FW update, ether use the MR and MS web pages to update or manually update the MS and MR using FW files. 

There is a more recent version of FW as well:

https://community.netgear.com/t5/Nighthawk-Mesh-System/New-MK6x-series-MR60-MS60-FW-v1-1-6-122-Relea...

Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-rout...
Enjoy. 📡

[LopezFam6]

Satellites (2) both have red lights.  Satellites show that latest FW (122) is uploaded, but Router shows FW (166) and no updates available.  Both satellites show offline. 

[MvRNL]

Hi lopez,

Same was here. You can manually update the router to 122 firmware. But I downgraded everything to 116 I believe. And then everything seems okay again after an factory reset and new instal from router.

[MvRNL]

Just got an reply from Netgear NL. You can manually update the router. https://www.downloads.netgear.com/files/GDC/MK62/MR60-V1.1.6.122_2.0.58.zip

After that you have to press the reset button for 30 sec. Then you have to set it ip as new.

[FURRYe38]

Same version as already posted in this thread and top of the forum.