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Forum Discussion
EX6100 Cannot connect to the internet - help please
Hi, I just purchased the EX6100 in order to extend my wireless network signal - my router signal is not strong enough in my basement to access the internet down there. I went through the setup an...
The Router is a R6300 both computers will connect directly to router via 2G wireless, signal is weak has limited bandwidth.
The HP laptop has Windows 10 will connect to EX6100 2G extended for a couple of minutes then error no interenet access.
The Gateway desktop now has Windows 10 same problem exhibited with Windows 7, will connect to EX6100 for serveral days and then same error no internet access. I then connect the Gateway to EX6100 5G and it connects normaly and after a few days I can reconnect to 2G service.
The laptop will never connect ot EX6100 I use it connected directly to router with very limited bandwidth.
I have owned the EX6100 about a year, big headache from day one:
The EX6100 was replaced about 6 months ago after suppport failed to solve problem.
I have updated firmware updated wireless adapter driver.
Renamed connections deleted old ones, reconfirgured EX6100 several times and one time it worked for for several weeks with WPS setup.
Please try changing the WiFi channel on your R6300:
Have all ready tried different channels.
Question if channel interference is the problem why will it connect directly to router which is a weaker signal?
It could be because of the way your computer devices have prioritized the WiFi networks in the network manager.
https://support.microsoft.com/en-us/kb/2526067
How is your laptop WiFi connection when placed next to the router?
Please try placing the EX6100 near the router and test the connection with your laptop.
I am having the same problem described above. I have done the hard reboot and re-connected but still do not get connected to the internet.
I cannot re-boot the router as I am at a campsite where I do not have access to the router. I have successfully connected the extender to my home router and to other campsite routers but not this one.
When I access the campsite router on my laptop it directs me to a website where I enter the username and password to access the internet. When I connect my laptop to the extender it never takes me to that web site as I "have no internet access".
SOMEBODY HELP
CZ