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Tracerr's avatar
Tracerr
Aspirant
Dec 01, 2016
Solved

Docsis 3.1 not available on R8000

So I love my Nighthawk to bits and cannot see having internet without it, bought it a couple of months ago for use on Vodafone NZ's cable network and it server me very well gor 101MB down and 10MB up, but now this morning I upgraded my line to Vodafone's new service FiberX which runs Docsis 3.1 and the R8000's firmware only currently supports Docsis 3.0 so now the router is dead to me it cannot go on the internet on Docsis 3.0 and now I have to rely on a crappy Huwai HG659 and although I get speeds of 942.91Mbps down and 99.74 Mbps up with a ping of 10ms the router does not have good wifio range in the house...

 

When will a firmware upgrade be available to take the router from Dcosis 3.0 to Docsis 3.1?

  • If your R8000 is still configured as an Access Point (AP), then try connecting it to the Huawei using a LAN port on the R8000.  IOW, leave the WAN port disconnected.  You should be able to achieve Gigabit speed this way.  

     

    The downside with this workaround is that you may not be able to log into the R8000.  You will have to reconnect the WAN port to log in.

16 Replies

  • Um, DOCSIS is a cable modem standard.  A R8000 is a router and has nothing to do with DOCSIS.  Something else is going on with your router.

    • Tracerr's avatar
      Tracerr
      Aspirant

      mmm cant be my router as it is brand new and the techs installed the new modem this morning along with their router and they just said I should set my internet/wan to auto pickup an address from the modems dhcp pool..I did that and it is not working...but when I plug their router in it works....

      • Tracerr's avatar
        Tracerr
        Aspirant

        I wonder if the netgear has a problem reading the fast data port/internet connection from the modem to the router...I tried it again with no luck the new modem is defnitelly running Docsys 3.1 where the old one was docsys 3.0...on the new router I am getting 942.91Mbps down and 99.74 Mbps up and on the old one I had 101Mb down and 10Mb up