Orbi WiFi 7 RBE973
Reply

Firmware corrupted on( R9000)

wolfgangcc
Aspirant

Firmware corrupted on( R9000)

I was performing an automatic (from the web...deeply regret trying that now)  firmware update to 1.0.3.6 and i saw some sort of memmory error in the browser mid update. Lost connectivity to everything and now my router is stuck in flashy power light mode. Ther was no power loss at any time and I left things sit for quite a while. I tried downloading Tftp2.exe and mannualy flashing the firware after doing a 30-30-30 reset, still no results and tftp says it got no response. My computer is set to 192.168.1.5 and i can ping 192.168.1.1 just fine so its not a connectivity issue. Every once in awhile i see a upgrading flash button that gets part way through than dies. 

 

Where do i go from here.....I need this to start working.

Model: R9000|Nighthawk X10 AD7200 Smart WiFi Router
Message 1 of 8

Accepted Solutions
antinode
Guru

Re: Firmware corrupted on( R9000)

> [...] The tftp software seems to connect (i also verified i could put
> a constant ping from my pc) and begins an "updating Flash" progress
> bar. It gets to the 50%ish mark then stops. [...]

   This may be typical for that TFTP2.EXE program.  Have you tried the
Windows command-line TFTP program?

      https://community.netgear.com/t5/x/x/m-p/1480318

View solution in original post

Message 6 of 8

All Replies

Re: Firmware corrupted on( R9000)


@wolfgangcc wrote:

Where do i go from here.....I need this to start working.

 


This is probably your only hope:

 

How to upload firmware to a NETGEAR router using TFTP | Answer | NETGEAR Support

 

 

Message 2 of 8
wolfgangcc
Aspirant

Re: Firmware corrupted on( R9000)

Thanks for the response! Thats pretty much what I've tried, it seems to stall out mid load....going to give another dozen tries and hope it works. 

Model: R9000|Nighthawk X10 AD7200 Smart WiFi Router
Message 3 of 8

Re: Firmware corrupted on( R9000)

Your first message doesn't fit in with my understanding of how the tftp thing works. Probably because it came before you tried tftp.

 

I would do everything off line. Download the firmware. Disconnect the router from the modem. Connect it to a PC and go from there.

 

What does this mean?

 


@wolfgangcc wrote:

... it seems to stall out mid load....


At what stage?

 

Have you tried with a previous firmware version?

 

Did you do the "long-press" of the reset button to get the thing into recovery mode? The power LED should flash white, if my memory isn't shot.

 

 

Message 4 of 8
wolfgangcc
Aspirant

Re: Firmware corrupted on( R9000)

Steps i took..

 

1. performed a long reset aka 30-30-30 rest

2. left router offline; only connected to my pc with the pc static to 192.168.1.5 in order to connect to the router.

3. opened up TFTP2.exe to push the firmware.

4. selected localy downloaded old firmware version 1.0.2.52 set server to 192.168.1.1 and entered default router password "password".

 

The tftp software seems to connect (i also verified i could put a constant ping from my pc) and begins an "updating Flash" progress bar. It gets to the 50%ish mark then stops. I have it set to re-attempt 5 times. The counter goes up to attempt number 2 and the new progress bar says erasing flash, it never shows any progress and times out after about 30sec. This repeats unitll it hits the 5th attempt. All during which I have a blinking white power light.

 

Thanks for the input.

 

Model: R9000|Nighthawk X10 AD7200 Smart WiFi Router
Message 5 of 8
antinode
Guru

Re: Firmware corrupted on( R9000)

> [...] The tftp software seems to connect (i also verified i could put
> a constant ping from my pc) and begins an "updating Flash" progress
> bar. It gets to the 50%ish mark then stops. [...]

   This may be typical for that TFTP2.EXE program.  Have you tried the
Windows command-line TFTP program?

      https://community.netgear.com/t5/x/x/m-p/1480318

Message 6 of 8
wolfgangcc
Aspirant

Re: Firmware corrupted on( R9000)

The solution was to run things from the command line. Once i turned TFTP and ran it on win 10 everything went smooth!

Model: R9000|Nighthawk X10 AD7200 Smart WiFi Router
Message 7 of 8
antinode
Guru

Re: Firmware corrupted on( R9000)

> The solution was to run things from the command line. Once i turned
> TFTP and ran it on win 10 everything went smooth!

   Thanks for the update.  Glad to hear that you got it working.

   Do you think that Netgear might ever figure out what the problem is
with that tftp2.exe program, or else stop recommending it?  (Too much
invested in those "Upgrade Firmware" screenshots?)

Message 8 of 8
Top Contributors
Discussion stats
  • 7 replies
  • 5239 views
  • 1 kudo
  • 3 in conversation
Announcements

Orbi WiFi 7