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Racy's avatar
Racy
Tutor
Aug 05, 2019

Hide Nighthawk M2 model wi-fi username and password

I can’t hide the Netgear Nighthawk Wi-Fi username and password. I also have the M1 model, and to hide those details it’s a simple tick box that stops the details being displayed on the LCD. If I select the same option on the M2 it only masks the username and password with asterixis, but if you click those asterixis on the LCD the username and password is revealed.

 

Can anyone recommend a solution, please? It’s a real security issue and seems crazy/pointless having the hide function when tapping the LCD reveals the masked details.

 

Thanks.

10 Replies

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired

    Hi Racy

     

    Welcome to NETGEAR Community! 

     

    I would like to get more details of your device.

     

    What is the exact model number of your device?

    What is the firmware version? 

     

    Regards, 
    Blanca 
    Community Team

    • Racy's avatar
      Racy
      Tutor

      Hi,

       

      Thanks for your reply.

       

      The Model No is MR2100

      The SKU reference from the box is MR2100-1EEEUS
      Teh Firmware Version is NTGX24_10.13.09.00

       

       

      • Blanca_O's avatar
        Blanca_O
        NETGEAR Employee Retired

        Hi Racy

         

        Let me check this with our engineers.   

         

        Regards, 
        Blanca 
        Community Team

  • Recently purchased two of these devices and this security flaw is a MAJOR issue which needs to be addressed immediately.
    I have the devices sitting in our office and anyone who can walk up and tap on the screen can access our WiFi.

     

    I might as well print the password and post it in our lunch room for all to see!

     

    I will never purchase a Netgear product for our business!

    • AMHC's avatar
      AMHC
      Aspirant

      I have 3 of these devices and suffer the same security flaw - is anyone from Netgear able to respond to this thread with an update on this issue? 

      • AMHC's avatar
        AMHC
        Aspirant

        Netgear? Is anyone able to respond? It's been months since my last post?