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Gar2019's avatar
Gar2019
Aspirant
Aug 25, 2022

How do I change a device name on my network? R8000

It looks like I should be able to change the device name to something meaningful for devices that are not named by the router.

In Netgear Genie, I can change the names but they don't stick.

Using Nighthawk from my phone, I get "Sorry, the action was failed. Please try again." message

I have a new iPhone that is not named. It is named "--".

Is there a way to change that device's name that I haven't found?

Thanks.

Firmware version: V1.0.4.84

7 Replies

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  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Try setting up a IP address reservatoin for the device then edit the name here before saving the setting then applying the change using a PC and web browser on the routers web page under advanced tab/Setup/Lan Setup?

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    Gar2019 wrote:

    It looks like I should be able to change the device name to something meaningful for devices that are not named by the router.

    In Netgear Genie, I can change the names but they don't stick.

     


    Which Netgear genie is this?

     

    It could be one of several things, the browser interface, a Windows or Mac program for a PC, or a mobile Android/iThing app. Netgear labels them all as genies. Which are you using?

     

    The desktop genie for Windows allows changes that stick.

     

    genie | Product | Support | NETGEAR

    • Gar2019's avatar
      Gar2019
      Aspirant

      On my Dell laptop running Windows 11 my Netgear Genie about says
      Version 2.4.62
      Copyright (c) 2018 NETGEAR Inc
      All Rights Reserved
      Powered by BIGIT.COM

      On my iPhone 13 Pro Max on iOS 15.6.1 my Netgear Nighthawk about says
      App Version 2.19.1.6
      Firmware Version V1.0.4.84
      Model Number R8000

      Let me clarify the sticking. When I reopen Netgear Genie, the changes to the device names that I made are still there. What I should have said was that they don't propagate to Nighthawk on my iPhone.

      Since then I have changed the name of my laptop and that change has been picked up by Nighthawk. I also changed the name of my iPhone. That change has not been picked up by Genie or Nighthawk.

      I don't suppose these names are stored on the router or they would be coordinated between Genie and Nighthawk.

      The names I change in Genie must be stored on my laptop since they do persist in Genie.

      Nighthawk always returns an error when I try to change a device name.

      I have to log in to my router to use Genie or Nighthawk. I would like to see these names stored on and retrieved from the router so that they could be coordinated across the apps that I use to access the router.

      • michaelkenward's avatar
        michaelkenward
        Guru - Experienced User

        Gar2019 wrote:

        On my Dell laptop running Windows 11 my Netgear Genie about says
        Version 2.4.62

        2.4.64 here.

         


        Let me clarify the sticking. When I reopen Netgear Genie, the changes to the device names that I made are still there. What I should have said was that they don't propagate to Nighthawk on my iPhone.

        Seems to work between the desktop genie and the router. Just checked. Android app too.