NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Orbi1canorbi
Aug 09, 2021Initiate
Password reset
I am trying to reset my password. Each time I try I get all the question right and click next. Send me to the login and starts the reset password process again. It appears to be stuck in a loop.
2 Replies
- plemansGuru - Experienced User
If you don't know the answers or didn't set them up, then your only option to get back into the router would be to factory reset the router.
Push and hold reset for 7-15 seconds while powered on.
Then reinstall the routerl
- Orbi1canorbiInitiateSolved
Tried from my PC and it all worked well. Clearly doesn’t work from phone or tablet.