NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Problem to connect WD my cloud- it doesent show on netverk
After reading different topics and solutions, you need to be working at Nasa or a Nobelprice winner of IT to understand the solutions. My Cloud unit was working perfect until i made a terrible mistake to buy a R8000 router. I think the best solution is to put it for sale and go for another easier brand. Im sooo disapointed of this product. No access to my cloud with all my memories. Going back to previous product that was plug and play.
> After reading different topics and solutions, [...]
With my weak psychic powers, I have no idea what you read.
> [blah, blah, blah...]
Ok, you're unhappy with your new R8000.
> [...] Going back to previous product [...]
What was that? Do you want to try to solve the problem with the
R8000, or did the tantrum satisfy you?
> [...] No access to my cloud [...]
When you do what, exactly? Which "my cloud" model? Connected how?
"No access" is not a useful problem description. It does not say
what you did. It does not say what happened when you did it. As usual,
showing actual actions with their actual results (error messages, ...)
can be more helpful than vague descriptions or interpretations.
If the (unspecified) "my cloud" was configured with a static IP
address, and the new router uses a different address range (subnet) from
that of the old router, then you would need to adjust the network
settings of the "my cloud" to agree with the new router, or else adjust
the network settings of the new router to match those of the old router.
Either is probably possible. (If that's the actual problem.)
However, without some useful information about your computer, your
old router, or your "my cloud", there's little anyone here (psychics
excepted) can do for you.
Can we assume that you've tried powering off all this stuff, and then
restoring power starting at the Internet end and working inward?
3 Replies
> After reading different topics and solutions, [...]
With my weak psychic powers, I have no idea what you read.
> [blah, blah, blah...]
Ok, you're unhappy with your new R8000.
> [...] Going back to previous product [...]
What was that? Do you want to try to solve the problem with the
R8000, or did the tantrum satisfy you?
> [...] No access to my cloud [...]
When you do what, exactly? Which "my cloud" model? Connected how?
"No access" is not a useful problem description. It does not say
what you did. It does not say what happened when you did it. As usual,
showing actual actions with their actual results (error messages, ...)
can be more helpful than vague descriptions or interpretations.
If the (unspecified) "my cloud" was configured with a static IP
address, and the new router uses a different address range (subnet) from
that of the old router, then you would need to adjust the network
settings of the "my cloud" to agree with the new router, or else adjust
the network settings of the new router to match those of the old router.
Either is probably possible. (If that's the actual problem.)
However, without some useful information about your computer, your
old router, or your "my cloud", there's little anyone here (psychics
excepted) can do for you.
Can we assume that you've tried powering off all this stuff, and then
restoring power starting at the Internet end and working inward?Hi, Problem solved! I have connected two routers now, R8000 and D-Link ( Old D-Link to the new WD) i can access it! Slow but working wireless.
The R8000 is still operating all the other units with highspeed.
Thanks!
If you are trying to connect a USB device to a router, did you read this?
ReadySHARE USB Drives Compatibility List | Answer | NETGEAR Support
Not all USB devices play nicely with routers, especially if they need drivers.
But given that you have said next to nothing about your problem, and what you have tried, we are left guessing about possible solutions.
Before putting yourself to the trouble of explaining things you might like to try this:
There's quite a lot in there to get you started.
