R7000 Packet Loss

Question

It all started when I hopped on Fortnite with a couple of buddies. I was in a game with them and all of a sudden, it shows that I have severe packet loss and I lag so much on there. Now, the packet loss now affects my Phone, my laptop, etc. Keep in mind that before I hopped on Fortnite and such, I didn’t have any trouble with lag nor packet loss. I’m already on Firmware Version .42 for your information. Can anyone help me fix it? Is there a solution for not getting packet loss and great speeds? I like to game and I pretty much can’t on everything such as my Xbox, laptop, and phone.

plemans · Answer

Isaac2156&nbsp;wrote:Alright, so I decided to use another TV that was laying around my house (better than the TV I have with my Xbox) and decided to set it near my Router and Modem. I then brought the Xbox and set it up with the TV. I connected the Modem to my Xbox using the Ethernet Cable but it said there was no internet and I couldn’t test out Fortnite. I then did the same with the R7000 but it gave out the same results. Finally, I just decided to go back to the original and connect the modem to the router then finally I could test Fortnite out. Surprisingly, there was really no severe packet loss, I mean there was little to no packet loss. Furthermore, I disbanded the setup and went back to my room, I switched my old TV with this TV and tested out Fortnite. Same results, but still a bit of packet loss causing lag. I hope you can get something out of this. Any other suggestions or did I do something wrong?
When you connect a device to a modem, you have to have powered off the modem for a couple minutes. Then connect your device and power the modem back on.&nbsp;

plemans · Answer

Is it happening on wired and wireless?&nbsp;
What modem/gateway do you have?&nbsp;
Have you checked the modem's connect? direct connect the modem to the xbox and see if you still have the same issue

Isaac2156 · Answer

I am wireless, no clue about wired. I do have a NETGEAR Cable Modem CM500. What do you mean by checking the Modem’s connect? Connect the modem to the Xbox?

plemans · Answer

yes, try it with the xbox directly connected to the modem. That helps determine if its a router issue or a modem/isp issue.&nbsp;

Isaac2156 · Answer

Unfortunately , I do not think I will be able to try and do that as both my router and modem are located in the living room, which makes it difficult. I have the power plugged in, the Ethernet cable plugged into the router, and the Cable/Ethernet also plugged in. Is there any other way?

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R7000 Packet Loss

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