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ChibiKev's avatar
Jun 11, 2018
Solved

Unable to access attached devices and access control

So there's a problem that occured upon entering the router's setting, http://routerlogin.net, the problem is that I'm unable to access the Attached device and access control settings. It just appears blank for me, nothing shows up even after it says "Please wait a moment". This problem recently started occuring and I want it to be fixed soon because the settings I have configured for my router is that it blocks all new incoming devices; and I need to adjust some settings for some devices or they'll have no internet access.

I've tried many methods to try to fix this problem, such as downloading new firmware and downgrading it back.

I currently running on V1.0.2.40, before that, I was running on V1.0.4.2, which is the newest one. I tried both versions to see if anything would happen, but the problem still remains.

8 Replies

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired

    Hi ChibiKev, 

     

    Welcome to NETGEAR Community! 

     

    I have sent you a message. Please check your inbox.


    Regards, 
    Blanca 
    Community Team
     

    • HMKv2's avatar
      HMKv2
      Aspirant

      I am experiencing the exact same issue.  How was the issue resolved?

  • Yes, the issues has been fixed. The instructions will be said below:

    The first thing to do was to update the firmware to a new version that I don't think have been released yet.

    The download link for that is http://files.netgear-support.com/go/?a=d&i=vhvuk2W5Kr 
    Edit: It seems like that link no longer works, so I have re-uploaded it to Mediafire. The download link will be listed below:
    http://www.mediafire.com/file/o1vbkwo4ogf3qlq/R9000-V1.0.4.3RC2_new.img
    Download that and install it to your router, using a computer.

    After it's successfully installed, go to your router and on the back off it reset it. It should be factory reset so that when you log onto your router, it would be just like new.

    This was basically the steps I took in solving it.

    Also, for more information, refer to the post on here:
    https://community.netgear.com/t5/Nighthawk-WiFi-Routers/quot-Attached-devices-quot-and-quot-Access-Control-quot-not/m-p/1599981#M98097
    I spread the news about the issue and how to solve them on there too. Hopefully, some other people who also have it solved will be of help.

    • Utrolig's avatar
      Utrolig
      Tutor

      It's pretty enfuriating that this problem has been going on for years.  Instead of havign a real public fix, we have to find some buried, secret fix.  It's weird.  Anyway, I'm grateful for the upload.  Thank you.  Hopefully it fixes some of the many other bugs too.

      • Utrolig's avatar
        Utrolig
        Tutor

        I updated my firmware to that new unreleased firmware to fix the issues and (didn't see this coming a mile away...) it made things worse.  Just a heads up...