Orbi WiFi 7 RBE973
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Unable to connect to R7000 AC network

durnurd
Aspirant

Unable to connect to R7000 AC network

I just purchased an RNX-AC1300PCE Wireless Dual Band PCI-Express Adapter. After installing it, however, I can only connect to my R7000's 5GHz network in 802.11a or the 2.4GHz network in 802.11. I have been able to connect to a nearby xfinitywifi 802.11n network, but I cannot connect to mine in either n or ac. I purchased this card for the specific purpose of connecting via AC and it's just not working.

 

Previously I was using a built-in wireless component, which was able to connect to both my R7000 and the xfinitywifi network, getting 72 Mbps.

 

I am therefore only able to get a maximum of 54 Mbps on my R7000 via a or g, (and upwards of a few hundred on the nearby xfinitywifi network on n), rather than the much, much larger number promised. I've tried the drivers that came on the adapter's CD as well as those I downloaded from the Rosewill website.

 

The RNX-AC1300PCE driver date is listed as 2/6/2014 and the version is 6.30.223.228.

The firmware version on the router is 1.0.7.2_1.1.93.

I am running Windows 10, which is listed as one of the supported OS versions for the adapter.

 

Settings on the adapter's hardware:

20/40 Coexistance: Auto

40MHz Intolerant: Disabled

802,11h+d: Loose 11h

802.11n Preamble: Auto

Antenna Diversity: Auto

AP Compatibility Mode: Higher Performance

Association Roam Preference: Disabled

Band Preference: None

Bandwidth Capability: 11a/b/g:20/40MHz

BeamForming: Enabled

Bluetooth Collaboration: Auto

BSS PLCP Header: Auto (Short/Long)

BT_AMP: Enabled

Disable Bands: None   (Note: I tried "Disable 802.11a" which just made me unable to connect to the 5GHz network entirely)

Disable Upon Wired Connection: Disabled
Fragmentation Threshold: 2346

IBSS 54g(tm) Protection Mode: Auto

IBSS Mode: 802.11a/b/g/n Auto

Locally Administered MAC Address: Not Present

Minimum Power Consumption: Disabled

Mixed Cell Support: Disabled

Power Output: 100%

Priority & VLAN: Priority & VLAN Disabled

QAM256: 3

Rate (802.11a): Best Rate

Rate (802.11b/): Best Rate

Roam Tendency: Auto

Roaming Decision: Auto

RTS Threshold: 2347

Short GI: Auto

WMM: Auto

WZC IBSS Channel Number: 11(20MHz)

XPress (TM) Technology: Enabled

 

 

There are a lot of settings for the router, and I can't find a way to copy them all easily, so I will include here just the "Wireless Setup" section:

 

Region: North America

Enable Smart Connect: No

Wireless Network (2.4GHz b/g/n)

Enable SSID Broadcast: No

Enable 20/40 MHz Coexistance: No

Name (SSID): ********

Channel: 01

Mode: Up to 600 Mbps

Transmit Power Control: 100%

Security Options

WPA2-PSK (AES)

Password (Network Key): *********************************

Wireless Network (5GHz a/n/ac)

Enable SSID Broadcast: No

Name (SSID): *****

Channel: 157

Mode: Up to 1300 Mbps

Transmit Power Control: 100%

Security Options

WPA2-PSK (AES)

Password (Network Key): *********************************

Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 1 of 12

Accepted Solutions
netwrks
Master

Re: Unable to connect to R7000 AC network

Looks like there's new drivers for the card, if this is yours... Rosewill link

 

EDIT: Ensure WMM is still enabled on the router.

View solution in original post

Message 3 of 12

All Replies
Retired_Member
Not applicable

Re: Unable to connect to R7000 AC network

until you figure it out try broadcasting the SSID and be sure it's unique

 

WMM in card setup does it have a enable option,

 

 

Message 2 of 12
netwrks
Master

Re: Unable to connect to R7000 AC network

Looks like there's new drivers for the card, if this is yours... Rosewill link

 

EDIT: Ensure WMM is still enabled on the router.

Message 3 of 12
Retired_Member
Not applicable

Re: Unable to connect to R7000 AC network

I thought of that also but his speed of 50+ seemed to rule out (WMM) it being disabled

Message 4 of 12
netwrks
Master

Re: Unable to connect to R7000 AC network

DOH.. I missed that part.....

Message 5 of 12
durnurd
Aspirant

Re: Unable to connect to R7000 AC network

Interesting...

 

The drivers are indeed up to date. The link is the same one I originally downloaded, and while it says that it was updated in September, the date on the driver itself is still 2014 (weird, right?)

 

WMM was not enabled on the router. I turned it on there, and also changed it to Enabled on the card settings, and now it's reporting around 150-250 Mbps based on interference, and is on 802.11n, which I suppose is better, but I'm still apparently not getting the AC connection I want.

 

Now I'm wondering what other settings may be incorrect on my router. I have done a bit of customization on it from time to time, such as assigning static IP addresses and some port forwarding. I don't recall turning WMM off, though. I don't know why I would.

 

update.png

Message 6 of 12
Retired_Member
Not applicable

Re: Unable to connect to R7000 AC network

At two bars of signal the Rate will drop significantly. The router ALWAYS broadcast in AC it cannot be disabled focus on the client and it's settings

Message 7 of 12
mondenath
Prodigy

Re: Unable to connect to R7000 AC network

Certain client are succeptible to connect only at lower or higher range channel for bonding.

 

So try 40 range and 150 range and see if you can connect to ac speed avg rate is 565 or 350 or 650 max 866 which is very hard to get.

Message 8 of 12
netwrks
Master

Re: Unable to connect to R7000 AC network

I have an Intel chipset radio in one of my laptops. It has a setting  - VHT -  which allowed me to connect at 867 Mbps.  Hopefully, your wireless card has a setting similar to VHT. You may have to go through every setting for your card. Change a setting, do some testing. And, or, try a different card. 

Message 9 of 12
Retired_Member
Not applicable

Re: Unable to connect to R7000 AC network

866 all day long @ 30' & 520 @ 50' Using Intel AC 7260

Message 10 of 12
netwrks
Master

Re: Unable to connect to R7000 AC network


@searay wrote:

@866 all day long @ 30' & 520 @ 50' Using Intel AC 7260

 

Yup, that's the one I have also. Works like a charm!


 

Message 11 of 12
durnurd
Aspirant

Re: Unable to connect to R7000 AC network

I brought my router up next to my computer just to see what that does for it, and I'm getting 866 now as well. But it's still listed as an 802.11n connection. I guess it's just lying? I'll just need to get a few better antennas I guess.

Message 12 of 12
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