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Re: Interesting problem connecting to routerlogin.net
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Interesting problem connecting to routerlogin.net
Hi,
I have a RAX54 and I'm able to get it setup and configured but I run into a weird problem where I can no longer access the routerlogin.net page after I've completed the setup and make a few updates. The changes that I make are:
1) switch the network to use 10.x instead of 192.x.
2) configure about 6-7 devices with static LAN addresses.
3) update the SSID names and passwords.
4) configure port forwarding and port triggering on a few items (for Fios).
After I make those changes and I get connected to the Internet, I can no longer access routerlogin.net, routerlogin.com or the IP address of the router. For all, I get connection reset. If I use curl, I see this error:
curl -I https://10.0.0.1/start.htm
curl: (28) SSL/TLS connection timeout
To 'fix' it, I can shutdown the router, unplug the internet cable, turn the router back on and I can access the UI again. Once I plug the internet cable back in, then it's accessible again.
Does anyone have any suggestions for what might be interfering with accessing the start page?
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Re: Interesting problem connecting to routerlogin.net
I should have also mentioned that I don't have any firewall blocking. I see the same behavior on my linux machine, desktop, laptop, etc.
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Re: Interesting problem connecting to routerlogin.net
What modem/gateway is it connected to?
Are the devices directly connected to it or running through a switch/another router?
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Re: Interesting problem connecting to routerlogin.net
It's just connected directly to the Fios ONT ethernet port. I had ethernet from ONT -> wire -> router -> wire -> PC. No other switches involved (during set up). Eventually, I am hoping to connect everything else up.
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Re: Interesting problem connecting to routerlogin.net
What fios ont is it?
What happens if you leave the ip address on the 192 address?
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Re: Interesting problem connecting to routerlogin.net
The ONT is verizon i211ml. What would happen is my family would kill me since I have everything already configured for 10.x and things would not be working for some time. 😅 I guess I could try that but I previously had R7800, R7450 and R7000 with no problems.
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Re: Interesting problem connecting to routerlogin.net
I should also mention that the USB shared drive still works ok.
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Re: Interesting problem connecting to routerlogin.net
Also, I'm not sure if anyone wants to get into the weeds but in Wireshark, I see the initial GET:
GET / HTTP/1.1
Host: 10.0.0.1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:107.0) Gecko/20100101 Firefox/107.0
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,*/*;q=0.8
Accept-Language: en-US,en;q=0.5
Accept-Encoding: gzip, deflate
Connection: keep-alive
Upgrade-Insecure-Requests: 1
A bunch of re-transmits and then a final connection reset flag set in the response back from the router.
Flags: 0x004 (RST)
000. .... .... = Reserved: Not set
...0 .... .... = Accurate ECN: Not set
.... 0... .... = Congestion Window Reduced: Not set
.... .0.. .... = ECN-Echo: Not set
.... ..0. .... = Urgent: Not set
.... ...0 .... = Acknowledgment: Not set
.... .... 0... = Push: Not set
.... .... .1.. = Reset: Set
.... .... ..0. = Syn: Not set
.... .... ...0 = Fin: Not set
[TCP Flags: ·········R··]
[Some of the message was filtered by the forum for containing HTML]
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Re: Interesting problem connecting to routerlogin.net
Follow-up: I had a chance to try it with 192.168.1.1 and that has the same issue. I'm also getting the dup ack in Wireshark there too.
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Re: Interesting problem connecting to routerlogin.net
When you reset it (to access it and change lan) , did you test after each change at what point the gui became in-accessible?
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Re: Interesting problem connecting to routerlogin.net
Soooo.... this makes no sense to me at all but the issue is/was: *drum roll*
A Sandisk USB drive/stick plugged into the USB port!?!?!?
I reconfigured everything, one step at a time, rebooted, cleared cache, etc. after each step. I made it all the way to the finish line - it was working, awesome! Put it back into it's 'home' and plug the USB drive back in - *bam* connection reset.
The only explanation *sort of* that I could think is that, once it gets plugged in, the USB drive is getting published as a media server and everything on the network starts to scan it and the router throws up a block on traffic to the IP altogether. I don't know - it's crazy! My next step would be to plug in the USB and disable the media server but I've already spent too much time troubleshooting and I have ethernet cables going all over my house. If I have a free minute, I'll try that out and see but, as of now, I can access the routerlogin page *and* type this message. Crazy, I know!
Thank you, @plemans for hanging in there with me on this! Not a great conclusion but I got it working. I'll also update my ticket with Netgear support.
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Re: Interesting problem connecting to routerlogin.net
Glad to see it was a usb drive causing issues. I have had that happen long ago with an old school cisco router that crashed because of the media on a drive. Same kind of issue
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