Nighthawk ax6600

[Richtheclich]

Having a lot of issues with this Netgear router and modem setup. The AX6600 keeps on disconnecting randomly. The speed drops out of no where. Running 800mbps download 51 upload. And tomorrow comes and now I’m at 54 download 51 upload. Firmware is up to date. Rebooting the router brings it back, but only for a day then it happens again. Is this a common issue with this router? Because this is really frustrating when speeds just deplete overnight and WiFi just randomly cuts off. I do run with grande and they did diagnose the area and verified it is not on their end. This is paired up with a Netgear Nighthawk 32x 8 DOCSIS modem

[microchip8 · Accepted solution]

Which router model do you have? AX6600 is a speed, not model! Look at the label.

Tried a factory reset and config from scratch?

[microchip8 · Accepted solution]

Which router model do you have? AX6600 is a speed, not model! Look at the label.

Tried a factory reset and config from scratch?

[michaelkenward]

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@Richtheclich wrote:
Firmware is up to date.

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How did you check that?

Onboard and app tests are not reliable.

What version number is it?

Visit the support pages:

Support | NETGEAR

Feed in your model number and check the documentation for your hardware.

That page will have any software, firmware and drivers for your device, if they exist.

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This is paired up with a Netgear Nighthawk 32x 8 DOCSIS modem

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Which one? Again, that is not a model number.

Some devices with those attributes are also modem/routers.