NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

wmh1968's avatar
wmh1968
Tutor
Apr 23, 2023
Solved

ORBI PRO WIFI 6 SXK30100NAS

I just purchased an NETGEAR ORBI PRO WIFI 6 SXK30100NAS at MicroCenter for $300. I'm googling for info on setup and use and I don't find anything anywhere near that price. Either was below or way above so I can't identify and find mine for sure. 

I have ATT Uverse TV and internet and cell phone and I am very unhappy with the performance and customer service. It keeps loosing connection and is slow when connected. Will this unit help with my problems and what should the general price for it be.. Thanks, Mike

  • Click on advanced and it should give you an option to let you proceed. 

    You can always factory reset the router to clear out everything and start over. 

    Or if you mean on your device, there's usually a forget network option. 

8 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    Did you get the 2 pack or the 3 pack? 

    Seems a touch high on price as for the $300 there's better setups. 

     

    When you connect it to your uverse, the uverse has its on router already and causes a double nat. 

    A double nat happens when you cascade more than 1 router.
    https://kb.netgear.com/30186/What-is-Double-NAT
    Fixes? There’s 3 options but only use 1.
    1. Put the modem/gateway in modem only/pass through mode. This disables its routing functions.
    2. Leave the modem/gateway in router mode but put the Netgears IP address into its DMZ. This forwards the data to the netgear. You can either leave the modem/gateway’s wireless enabled or disabled. Just make sure its using a different wifi channel to prevent interference
    3. Put the Netgear into access point mode. This disables its routing functions. Wifi/ethernet still works but it does disable some features.
    https://kb.netgear.com/26765/Which-features-are-disabled-on-my-NETGEAR-router-when-it-is-set-to-AP-Mode

    • wmh1968's avatar
      wmh1968
      Tutor

      Well, I finally got the netGear Orbi Pro working on our 2 phones and one of my laptops. I left att wifi on. I could not get my 2nd laptop to work on Orbi and was trying all kinds of thing and messed something up. I would like to start from scratch. How do U do that with my cells and laptops?I get this when I try yo go to alot of websites

      • plemans's avatar
        plemans
        Guru - Experienced User

        Click on advanced and it should give you an option to let you proceed. 

        You can always factory reset the router to clear out everything and start over. 

        Or if you mean on your device, there's usually a forget network option. 

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More