Orbi WiFi 7 RBE973
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Orbi Pro SRS60 Satellites not staying connected over 24 hours / Firmware 2.5.5.100

Retired_Member
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Orbi Pro SRS60 Satellites not staying connected over 24 hours / Firmware 2.5.5.100

Is it common for my SRS60 satellites to keep disconnecting and reconnecting? Should these satellitles stay connected for more than 24 hours?

 

Firmware 2.5.5.100

 

Attached Devices.jpg

 

Model: SRK60B04|Orbi Pro Tri-Band Business WiFi System
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RaghuHR
NETGEAR Expert

Re: Orbi Pro SRS60 Satellites not staying connected over 24 hours / Firmware 2.5.5.100

Hi @Retired_Member 

 

Could you please send us the debug logs? Please collect the log at of time of issue.

 

Go to https://<ip address of SRR60/SRS60>/debug.htm

Click on start capture and wait for the issue to happen before saving the debug logs. We need logs both from SRR60 and SRS60.

Please upload into google drive and send me link via PM.

 

Thanks,

Raghu

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