Orbi WiFi 7 RBE973
Reply

Orbi Pro Satellite will not connect with Apple devices

rachelkimzey
Aspirant

Orbi Pro Satellite will not connect with Apple devices

Our Guest wifi is not connecting to Apple devices as of last week. I've checked with Comcast and ruled out any Internet connection issues, so I believe it's an issue with the router. Can you help me troubleshoot so I can get our Apple users back on the wifi?

Model: SRK60B03|Orbi Pro Tri-Band Business WiFi System
Message 1 of 3
rachelkimzey
Aspirant

Re: Orbi Pro Satellite will not connect with Apple devices

It's giving us problems with Windows problems, too, now.

Message 2 of 3
DaneA
NETGEAR Employee Retired

Re: Orbi Pro Satellite will not connect with Apple devices

@rachelkimzey,

 

Was everything working fine before?  

 

Are you able to connect the Apple & Windows devices wirelessly just fine to the SRR60 (Orbi Pro Router)?

 

Are there any recent changes made to the settings that might have triggered the problem? 

 

What is the current firmware version of your Orbi Pro devices?

 

 

Regards,

 

DaneA

NETGEAR Community Team

Message 3 of 3
Top Contributors
Discussion stats
  • 2 replies
  • 623 views
  • 0 kudos
  • 2 in conversation
Announcements