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Forum Discussion

oakway4's avatar
oakway4
Follower
Aug 11, 2021

Satellite does not sync the SSIDs of synchronized router (SRR60)

I have configured two WLANs with certain SSIDs and satellite and router both tell to be well synchronized. 

The satellite still provides the ORBI68 SSIDs and nothing else.

1 Reply

  • JeraldM's avatar
    JeraldM
    NETGEAR Employee Retired

     

     

    Welcome to the community! 

     

    How did you setup the router and satellite? Did you use the NETGEAR Insight App or set it up manually via Web Browser Setup indicated here?

     

    Also, please try performing a Reset on the satellite only by holding the Reset button for at least 7 seconds if not yet done, then resync the satellite to the router.

     

    Lastly, please check if both router and satellite are upgraded to the latest firmware, please check here on how to upgrade the firmware. (The latest firmware for both router and satellite is v2.6.2.202)

     

     

    Regards, 

     

    JeraldM

    NETGEAR Community Team

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