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Forum Discussion
Solved
ORBI PRO SRR60 Satellites dropping connection
My routers firmware is at V2.6.0.108 connected the the Verizon Fios Network
Verizon Fios Modem\router connected into the ORBI SRR60 hard wired
I have noticed that i have been dropping connections between the router and the Satelites very often.
I am on channel 1 for 2.4 ghz and channel 48 for 5ghz
How can i make sure that my wireless configuration are optimized
A new Orbi Pro firmware was released which is v2.6.2.200. I suggest you to try to update the firmware of your SRR60 and SRS60 then observe if the same problem will occur.
You can download Orbi Pro firmware v2.6.2.200 here.
Regards,
DaneA
NETGEAR Community Team
8 Replies
Welcome to the community?
Just to verify, are both SRR60 and SRS60 on firmware v2.6.0.108?
How far is the SRS60 from the SRR60?
Kindly try to place the SRS60 and the SRR60 in the same room. Does same problem occur?
Regards,
DaneA
NETGEAR Community Team
SRR60 is on the same Floor as one Satellite SRS60
The other is in the basement SRS60 in my office
All have the same ver of firmware installed
Thank you for your response. :)
Let us try this. Kindly perform a factory reset on your Orbi Pro devices then reconfigure the settings from scratch. Then, observe if the same problem will occur.
If the same problem will occur, I suggest you to open a support ticket with NETGEAR Support here at anytime for further technical assistance.
Regards,
DaneA
NETGEAR Community Team
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