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Re: New - RBR850 / RBS850 Firmware Version 7.2.6.21 Released
@FURRYe38 Thanks. I had done all that. I also factory reset both the router and the satellite. Still Wi-Fi on two Android phones was terrible. DNS lookups took "forever" and connections were extremely slow or even timed out. I then went over all wi-fi settings since I was convinces the problem lay there. And it did. Turns out that the CTS/RTS was set to 64 by default in the advanced wireless settings. In the past it has always been set to 2346 or 7. I set, applied and rebooted. Now wi-fi works like it used to on all phones. Interesting that this only affected some phones and not others, not my laptop and not ethernet connected devices of course. I read up on this and seems like Netgear now set it at 64 "to avoid problems". More on this here:
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update? Be sure to restart your network in this sequence: Turn off and unplug modem. Turn off router and computers. Plug in and turn on modem. Wait 2 minutes for it to connect. Turn on the router and wait 2 minutes for it to connect. Turn on computers and rest of network.
The update went without problems and everything seems to work. I'm having a curious problem after update. Our Android phones has serious performance issues. DNS requests takes much longer and sometimes times out and web page loading is very slow/ Not so on my laptop or desktop computer on an ethernet connection. I did not factory reset after update. Could a factory reset solve the Android phone wi-fi connection issues? I have tried with several Android phones, they all have these issues.
Re: New - RBR850 / RBS850 Firmware Version 7.2.6.21 Released
I recommend using default CTS values of 64 unless of course odd issues with wifi devices are seen then could be adjusted. Was told that if you have more than 3 RBS, then could change to higher value. Thats been default since Orbi AX first appeared back in 2019. Ya we know there are some differences between Orbi AX and AC systems. AX systems seems different.
Iv'e been running default CTS values since the beginning. Haven't had much of any issues since 2020. NEST Controllers were being problematic back then. Haven't seen any issues since.
@FURRYe38 Thanks. I had done all that. I also factory reset both the router and the satellite. Still Wi-Fi on two Android phones was terrible. DNS lookups took "forever" and connections were extremely slow or even timed out. I then went over all wi-fi settings since I was convinces the problem lay there. And it did. Turns out that the CTS/RTS was set to 64 by default in the advanced wireless settings. In the past it has always been set to 2346 or 7. I set, applied and rebooted. Now wi-fi works like it used to on all phones. Interesting that this only affected some phones and not others, not my laptop and not ethernet connected devices of course. I read up on this and seems like Netgear now set it at 64 "to avoid problems". More on this here:
Re: New - RBR850 / RBS850 Firmware Version 7.2.6.21 Released
Stupid Question, but the patches are cumulative right? i am currently still on V4.6.14.3 for my RBK850. I would assume they are cumulative but just want to be sure before i upgrade to this version.
Hopefully this will fix the weird issue i have where my Air Conditioner control panel doesnt stay joined to the wifi (cant hardwire sadly), the connection remains on the control panel and in the Orbi Devices but they will not connect, even after rebooting etc. Only way to fix is to delete the device and delete the wifi config, reboot both the network and aircon panel and rejoin to the network again. After a random amount of time between 1-2 days up to 1-2 weeks it will drop off (sometimes even 2-3 hours later) and i have to redo the process again.
Thought it was the panel, so i connected a USB modem with a SIM Card in it, into a USB Charger and broadcast a wifi network with it and the Air Conditioner Panel has not dropped network once. So this is 100% an issue with the Panel and Orbi. No other devices on the network do this (new and old) only this device.
Fingers crossed this solves it.
EDIT: Just realised that this is the next version up and not a beta version.....the big jump in version numbers made me think this was a beta version and not officially released 😂
Re: New - RBR850 / RBS850 Firmware Version 7.2.6.21 Released
@christoph22 What Air Conditioner uses Wifi? Almost all Air Conditioners I know of block Wifi signals.
Do you know if it's trying to use 5GHz, rather than 2.4GHz, over a long distance? Compared to the other working router which might be defaulting to the 2.4GHz wifi signal instead. Also, check if it's using different protocols to connect (WPA3, WPA2, etc).
Another reason might be a conflicting IP address problem, if two different Wifi devices on your list are trying to connect using the same IP Address. That could explain why you have to delete it and reboot. Is it using a static IP Address or attempting to force one via the Netgear Orbi App? I would check under the app for the Wifi device list of connected and previously remembered ones, perhaps removing unknown previously remembered and clean that up.
Then give your Air Conditioner it's own IP Address and place it under the LOT network set to use the 2.4GHz wifi signal.
I've personally setup the main Wifi to use WPA3 Personal [SAE] and have my IoT network on WPA2-PSK [AES] for older devices that can't support WPA3. A bit of resetup for some devices, such as smart lights and a Ring doorbell, etc. Yet it works great and such a better network design now. Loving this firmware update.
Re: New - RBR850 / RBS850 Firmware Version 7.2.6.21 Released
Is there a view in the Orbi web interface/mobile client to see, to which SSID the clients are connected to? Especially introducing the IoT SSID, would be nice to see...
Re: New - RBR850 / RBS850 Firmware Version 7.2.6.21 Released
for some reason post firmware update access to the admin console is glacially slow. Doesn't matter how close/far i am in the chain to the RBR. already did one complete factory reset plus a new flash of the firmware. any ideas?
Is there a view in the Orbi web interface/mobile client to see, to which SSID the clients are connected to? Especially introducing the IoT SSID, would be nice to see...
for some reason post firmware update access to the admin console is glacially slow. Doesn't matter how close/far i am in the chain to the RBR. already did one complete factory reset plus a new flash of the firmware. any ideas?
Re: New - RBR850 / RBS850 Firmware Version 7.2.6.21 Released
RBR is in AP mode - wired backhaul - two ethernet connections from fios router to lan ports (not WAN) - same setup that has worked flawlessly for a while. no armor or SPC.
for some reason post firmware update access to the admin console is glacially slow. Doesn't matter how close/far i am in the chain to the RBR. already did one complete factory reset plus a new flash of the firmware. any ideas?
Re: New - RBR850 / RBS850 Firmware Version 7.2.6.21 Released
What do you mean by glacial? How much time is that?
"RBR is in AP mode - wired backhaul - two ethernet connections from fios router to lan ports (not WAN)"
So is LAG enabled on the RBR?
FYI, when in AP mode or router mode for that as well, the WAN port is required for normal and good working operation. Also the front LED indication reports from the WAN port as well. If your not using the WAN port then this is not a supported connection when in AP or router mode.
I ran mine in AP mode using WAN port and have always used default CTS 64 and have never seen any slow down on accessing the WEB UI.
Re: New - RBR850 / RBS850 Firmware Version 7.2.6.21 Released
45seconds to a minute--plus per page change.. sub-menus will hang. for example, will hang on the attached device list, sometimes get a "no data returned' message after a minute or so. this was not an issue pre firmware change.
if i use the wan port while still connecting back into lan for wired backhaul, my satellites disappear (or at least historically they would).
i'll try to adjust things a bit further and see what happens. thx.
What do you mean by glacial? How much time is that?
"RBR is in AP mode - wired backhaul - two ethernet connections from fios router to lan ports (not WAN)"
So is LAG enabled on the RBR?
FYI, when in AP mode or router mode for that as well, the WAN port is required for normal and good working operation. Also the front LED indication reports from the WAN port as well. If your not using the WAN port then this is not a supported connection when in AP or router mode.
I ran mine in AP mode using WAN port and have always used default CTS 64 and have never seen any slow down on accessing the WEB UI.
Re: New - RBR850 / RBS850 Firmware Version 7.2.6.21 Released
Ok so then your avoiding finding the problem of the RBS not connecting. I also have my RBS ethernet connected to the RBR, LAN switches in the mix and both RBS work for me here with my RBR using the WAN port. You should troubleshoot why your RBS are not connecting. If this has been on going then it should be vetted. RBS are designed to be wirelessly or ethernet connected to the RBR while the RBR uses the WAN port. Your current incorrect connection method maybe causing problems in the UI and the root cause of the RBS not working while the RBR is using the WAN port needs to be fixed properly.
Re: New - RBR850 / RBS850 Firmware Version 7.2.6.21 Released: new IoT SSID
I think adding the IoT network is a good idea and I especially like the ability to turn off 5GHz when needed. My update to 7.2.6.21 went well and I did the trick of turning off the RBR and RBS's (2 of them) for a few minutes after the update. What bothers me is that when logged in to the RBR I don't see mention of the IoT SSID on the dashboard. I have it enabled. I can see on my mobile devices that it is being broadcast and I can connect to it, but it isn't included on the dashboard along with the main SSID and the Guest SSID. I also wish there were a few notes about the new SSID functionality. From experimenting I see the IoT SSID gives out IP's on the same VLAN as the main SSID and they don't seem to be isolated. I currently have my IoT devices on the Guest SSID and they are isolated from each other and the rest of my network (internet only). I'm not sure the advantage of moving them to this new IoT. Am I missing something?
Re: New - RBR850 / RBS850 Firmware Version 7.2.6.21 Released
Well, here’s the update. I did a factory reset of the router, then reconfigured from scratch as a standalone network Using the WAN port. Then connected to the satellites via a wireless backhaul. Then Made my configuration changes to the channels and SSID I wanted. Left cts rts at 64. Then turned on AP mode. Once I confirmed all that was working, then plugged in the second ethernet cable to a lan port, and connected the satellites. It took about 15 minutes of intermittent service, but finally everything settled out and now I have everything up and running with no issues. Thanks!
The IoT network is NOT separate from the main network from information from NG. It is needed to be on main subnet as LAN so that devices can communicate between each other.
I think adding the IoT network is a good idea and I especially like the ability to turn off 5GHz when needed. My update to 7.2.6.21 went well and I did the trick of turning off the RBR and RBS's (2 of them) for a few minutes after the update. What bothers me is that when logged in to the RBR I don't see mention of the IoT SSID on the dashboard. I have it enabled. I can see on my mobile devices that it is being broadcast and I can connect to it, but it isn't included on the dashboard along with the main SSID and the Guest SSID. I also wish there were a few notes about the new SSID functionality. From experimenting I see the IoT SSID gives out IP's on the same VLAN as the main SSID and they don't seem to be isolated. I currently have my IoT devices on the Guest SSID and they are isolated from each other and the rest of my network (internet only). I'm not sure the advantage of moving them to this new IoT. Am I missing something?
Re: New - RBR850 / RBS850 Firmware Version 7.2.6.21 Released
Is the RBR still using the WAN port in AP mode? It should be.
@spoonelli wrote: Well, here’s the update. I did a factory reset of the router, then reconfigured from scratch as a standalone network Using the WAN port. Then connected to the satellites via a wireless backhaul. Then Made my configuration changes to the channels and SSID I wanted. Left cts rts at 64. Then turned on AP mode. Once I confirmed all that was working, then plugged in the second ethernet cable to a lan port, and connected the satellites. It took about 15 minutes of intermittent service, but finally everything settled out and now I have everything up and running with no issues. Thanks!
Re: New - RBR850 / RBS850 Firmware Version 7.2.6.21 Released
Quick update… firmware has been rock solid since I installed it on 09/09; no more daily reboots, connectivity with the two RBS satellites has been really good.
Quick update… firmware has been rock solid since I installed it on 09/09; no more daily reboots, connectivity with the two RBS satellites has been really good.
Re: New - RBR850 / RBS850 Firmware Version 7.2.6.21 Released
I've caught both my wireless satellites randomly losing connection a couple of times since I updated the firmware - flashing white for a minute or so before re-establishing connection. Yesterday they both did this at the same time, which seemed odd. It was about an hour after a short power outage here though so I'm wondering if it was some kind of "recently rebooted" oddity with the system.
I've also noticed in the Advanced Statistics page that various bits of the Orbi system (WAN port and LAN ports) seem to restart themselves from time to time, i.e. the "Up Time" resets to zero. This doesn't seem to cause any interruption to service and appears completely random. This is running in AP mode.
I've seen both of these behaviours with previous firmwares too, in general I'd say that I haven't seen much different at all with the new version and things are neither better nor worse with the Orbi overall.
Re: New - RBR850 / RBS850 Firmware Version 7.2.6.21 Released
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update? Be sure to restart your network in this sequence: Turn off and unplug modem. Turn off router and computers. Plug in and turn on modem. Wait 2 minutes for it to connect. Turn on the router and wait 2 minutes for it to connect. Turn on computers and rest of network.
Re: New - RBR850 / RBS850 Firmware Version 7.2.6.21 Released
I'm also having trouble with access point mode on my RBR850 after doing the V7.2.6.21_5.0.20 firmware upgrade. Lots of dropped packets, on both the wired and wireless networks. After the firmware upgrade on my satellites, and then the firmware upgrade on my RBR850, I did a factory reset on the RBR850, and set it up from scratch. As soon as I switch it into access point mode, the web UI becomes very unresponsive, and if I ping the LAN ip address of the RBR850 from a hardwired connection, it drops 9/10 packets. This is all with no satellites connected, just a single RBR850.
I'm suprised by @FURRYe38's comment that in AP mode the lan cable for the RBR850 should be in the yellow "Internet 2.5G/1G" ethernet port. I've always had the LAN cable in one of the 4 grey ethernet ports for AP mode.
Can you share more information about why I should be using AP mode with the cable in the yellow WAN port?
