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Service provider Spectrum, 200mg, getting 450 mg from speed test from router, but wifi only gets 90 mg from ORBI app, admin from router or Ring app. Netgear support hasn't fix it. Can anyone help me out. I'm a novice and need clear intructions.
What Firmware version is currently loaded? What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What speeds do you see with a ethernet connected PC at the RBR?
How many satellites do you have connected?
What is the size of your home? Sq Ft? What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite📡
Turn OFF The RBS and test wirelessly with a device connected at the RBR?
I see your phone is several years old. Not sure of the wifi specs on this phone so I can only presume it's a 2x2 wifi supporting phone. Maybe a 1x1. This maybe a limiting factor of speeds seen by the phone.
Is your ISP serivce 200Mpbs or over 400Mpbs on the down? I see your wired PC tested at over 400Mpbs?
Do you have a different phone or pad to test with?
I used an HP laptop 30 ft away, got 79 mb from speedtest.net
ORBI app on phone was 90 mb.
Case is still open, I closed it by mistake.
Second level support logged in and changed a few adjustments, they didn't tell me what was done. The're suppose to call me next Tuesday to see if anything has changed. They down loaded a beta firmware on my PC but didn't install it (RBS850-V4.6.6.11-signed.chk) (RBR850-V4.6.6.11_2.1.4T1-signed). This case was logged to second level over three weeks ago and now the're getting back to me. That's why the lag in posting to you.
