New RBK20/40 Series Firmware Version 2.7.3.22

[FURRYe38]

Bug Fixes:

• Fixes the DNS query failure issue that occurs when traffic meter and daylight saving are enabled.

Security Fixes:

• Fixes security vulnerability issues.

For more information about security vulnerabilities,visit https://www.netgear.com/about/security.

Download Link : Orbi 20 Series

https://www.netgear.com/support/product/RBK20.aspx#download

Download Link: Orbi 40 Series

https://www.netgear.com/support/product/RBK40.aspx#download

This article applies to:

RBK20
RBK20W
RBK22
RBK23
RBK23W
RBR20
RBS20

RBK40
RBK43
RBK43S
RBR40
RBS40

RBK44

Firmware Update Instructions:

To update your product’s firmware, follow the instructions in your product’s user manual. To find your user manual, visit https://www.netgear.com/support/, enter your model number in the search box, and click the Documentation button on the product page.

https://kb.netgear.com/31573/How-do-I-manually-upgrade-firmware-on-my-Orbi-router-using-orbilogin-co...
https://kb.netgear.com/000037217/How-do-I-check-and-manually-upgrade-the-firmware-on-my-Orbi-satelli...

Let us know how it works for you...

[CrimpOn]

My RBR50 Firmware Update web page now shows this  version for router and satellite.

That seems a positive step forward.

Not for me..... yet.

[FURRYe38]

Please refer to any 50 series Orbi information for this version of FW here please:

https://community.netgear.com/t5/Orbi/New-RBK50-53-Series-Firmware-Version-2-7-3-22/m-p/2113656/high...

Thank you

[spiderfiend]

This firmware bricked my rbr40 router without me authorizing the update.
I think the satellites are ok but I can get the main router to respond. Holding the reset button for any combination of time lengths doesn't help and neither does tftp options. Left for vacation and came back to no internet and an expensive paperweight.

[FURRYe38]

try nmrpflash?
https://github.com/jclehner/nmrpflash

Need to press the reset button for 30 seconds then release, then it send to PUT the command and upload the FW. 
I had a problem on a Windows 10 PC where this didn't work to use TFTP, so I switched to a WIndows 7 PC and the TFTP worked.

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@spiderfiend wrote:
This firmware bricked my rbr40 router without me authorizing the update.
I think the satellites are ok but I can get the main router to respond. Holding the reset button for any combination of time lengths doesn't help and neither does tftp options. Left for vacation and came back to no internet and an expensive paperweight.

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[spiderfiend]

nmrp does not work. I just get an error about the ethernet cable being unplugged no matter what cable i use and what port I plug into on the router. Supposedly on other documentation when doing the reset button it should be changing from green to amber. Mine stays green the whole time no matter how long or when i push the reset button. I don't get any other lights or functions from the router. The satellites seem to be alright though, they're still running and have the pink light for being disconnected from the router.

[FURRYe38]

Last resort is this:

https://www.snbforums.com/threads/custom-firmware-build-for-orbi-rbk50-rbk53-rbr50-rbs50-v-9-2-5-1-1...
https://community.netgear.com/t5/Orbi/Is-my-13-month-old-RBR50-bricked/td-p/2009904/jump-to/first-un...

[spiderfiend]

Thank you!
That's been ordered and should arrive Monday to try.

[FURRYe38]

Let us know how it goes...

[spiderfiend]

I'm not getting anything from the serial console at all after setup and plugged in. Tried multiple reboots and console is blank.

This is really frustrating! I can't afford to buy a whole new router after less than a year and a half!

[FURRYe38]

Ok, sounds like the RBR is hosed pretty good. 
Please send a PM to @Blanca_O and @Christian_R and explain the situation to them and see what options maybe available to you. 

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@spiderfiend wrote:

I'm not getting anything from the serial console at all after setup and plugged in. Tried multiple reboots and console is blank.

This is really frustrating! I can't afford to buy a whole new router after less than a year and a half!

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[spiderfiend]

Thank you for your help!

[FURRYe38]

👍

[jweise]

This post caused me to check if my system had been auto updated to 2.7.3.22.  I was amazed to find that it had! This is the first auto update that I can recall in the last 3 years. Do not know what casused them to push it at this time. Fortunately my system appears to be working fine.

[FURRYe38]

You might power OFF the RBS and RBR and ISP modem for 30 seconds and power back ON in reverse order then do a backup configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 

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@jweise wrote:

This post caused me to check if my system had been auto updated to 2.7.3.22.  I was amazed to find that it had! This is the first auto update that I can recall in the last 3 years. Do not know what casused them to push it at this time. Fortunately my system appears to be working fine.

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[spiderfiend]

I haven't heard back from them yet. Is there someone else that I need to reach out to?
Thank you!

[FURRYe38]

Keep trying...

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@spiderfiend wrote:
I haven't heard back from them yet. Is there someone else that I need to reach out to?
Thank you!

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[dburg]

All devices were losing wireless Internet connection reporting issues with DNS names resolution.

I had no such issues after disabling Traffic Counter and NTP Daylight Update

[FURRYe38]

Has a power off for 1 minute then back ON with the ISP modem and Orbi system been performed since last update?
Has a factory reset and setup from scratch been performed since last FW update? 

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@dburg wrote:

All devices were losing wireless Internet connection reporting issues with DNS names resolution.

I had no such issues after disabling Traffic Counter and NTP Daylight Update

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[dburg]

The router was powered off, modem as well. 

No configuration reset were undertaken since too many settings had to be reconfigured.

[FURRYe38]

Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System

[toto123]

is there a timeline on a new firmware verison?

[FURRYe38]

Uknown. Are you having problems? 

Please make a new post if your having problems and lets see if we can help out. If not, please contact NG support for help and information as well:

https://my.netgear.com/support/contact.aspx

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@toto123 wrote:

is there a timeline on a new firmware verison?

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[CrimpOn]

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@toto123 wrote:

is there a timeline on a new firmware verison?

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In over four years, I have never seen Netgear announce a date when firmware will be released. (for any product)

[FURRYe38]

No router mfr announces when new FW is forth coming in all my experiences.