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Orbi RBK50 Speeds Drop
I recently bought an RBK50 kit with an RBR50 router and RBS50 satellite. Set up was kind of a pain. It's been working for a while with some disappointing performance. Internet service that I get is a...
FURRYe38 wrote:Be sure to turn down the power output on the RBR with the suggestions you have in place.
Be sure that your speed testing with Ooklas installable speed test app. I would avoid the Orbi app for now.
Please try the factory reset and setup from scratch as well.
You can try Voxels FW for Orbi:
https://community.netgear.com/t5/Orbi/Voxels-FW-available-for-50-series-Orbi-only-available/m-p/1883615#
You can revert back to stock FW if it doesn't work out for you.
If nothing seems to get the speeds to maintain, I would make contact with NG support:https://www.netgear.com/support/#
I have just completed a factory reset. Went a little smoother this time than before I think. I will give it a couple of days, and work through the rest of your suggestions also if it becomes unstable again. Thank you.
Ok, keep us posted.
FURRYe38 wrote:Ok, keep us posted.
Well, still seems to be occuring and what I thought caused it before doesn't seem to really matter. Going to do some regular speed tests throughout the day and see if time of day seems to impact it because it seems like it may clear up towards afternoon.
What channels are you using?
Any Wifi Neighbors near by? If so, how many?
FURRYe38 wrote:What channels are you using?
Any Wifi Neighbors near by? If so, how many?2.4 Channel 6
5.0 Channel 40
Doing a wifi scan I find 17 others (some are multiple channels/frequencies of the same neighbor).
And just doing another scan, it went up from 40 Gbps this morning to 137 Gbps this afternoon. Trying to track down when and where things change.
Still having problems and not able to track down any reason. Does seem to have more issues in the morning, but have had many days where it continues on into the rest of the day.
Rebooting always gets speeds back to where they should be. And still, when speeds are low, when I test speeds to the router from the app, speeds are exactly what they should be.
My next plan is to use the app and switch off internet access device by device and see if there's any device hogging internet for some unknown reason (though the speeds in the app wouldn't make sense if that was the case). Unless there's any other recommendations.
Has a factory reset and setup from scratch been performed since last FW update?
Also there is v16 version of FW available as well to try at some point:
Factory reset has been done. Update to v16 firmware has also been done. Still and issue. Have yet to find any correlation to things that cause it. I had Netgrear product a long time ago and said I would never buy again, but heard so amny good reviews about Orbi... starting to regret. And past my return and support period now.
Sorry it didn't resolve your issue. You might contact NG support to see what they can do for you.
If not, sell it and find something else wthat works for you.
Good Luck.Hi Any update?
I have the same problem, some time its down to 40-90 and after some retries with same client i can get 500 . Some time when i am connected wired to router i can get under 100 and and if I change to wifi i get 500 and vice versa. If i use the built in speed test or connect to the modem I always get 500/500. Seems alot of us have this problem. I am on .16 firmware
i have tried with a second rbk50 router, and same problem, I have also tried with anoter brand on router an no problem......
Have disconnenected everything, all clients and satellites, only one client connected to test speed and the problem is still there. This is enough for me now, 3 days of error searching, wIll put it for sale now. Any recommendation what to buy instead?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Is the Orbi system operating in Router or AP mode?What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-routerWhat channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Try enabling Beamforming and MIMO(MIMO may or may not be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).One User Experience/Configuration:
https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M97026Above suggestions working:
https://community.netgear.com/t5/Orbi/Throttling-Devices-RBK53/m-p/1858561/highlight/true#M81925
https://community.netgear.com/t5/Orbi/Orbi-Satellite-Drop-Connection-time-to-time/m-p/1890341/highlight/true#M88026v16 working:
https://community.netgear.com/t5/Orbi/Orbi-SOAP-and-Excel/m-p/1901857/highlight/false#M90178
https://community.netgear.com/t5/Orbi/RBR20-RBS20-2-5-1-16-firmware-observations/m-p/1897766/highlight/true#M89405
Has a factory reset and setup from scratch been performed since last FW update?
Press the back reset button for 15 seconds then release.
jsturess wrote:Hi Any update?
I have the same problem, some time its down to 40-90 and after some retries with same client i can get 500 . Some time when i am connected wired to router i can get under 100 and and if I change to wifi i get 500 and vice versa. If i use the built in speed test or connect to the modem I always get 500/500. Seems alot of us have this problem. I am on .16 firmware
