Orbi and Ring products issues

Try choosing a specific 2.4Ghz channel instead of leaving it on Auto and if you can, don't use band steering.  Have different SSIDs for 2.4 and 5.  

For myself, what has made Live View turn on very quickly (ie: within 2-3 seconds):

1) Disable implicit beamforming

2) Disable mu-mimo.

3) Choose a specific 2.4Ghz channel (use a network analyzer so you don't collide channels with any neighbors).

4) Separate 2.4 and 5.0Ghz networks. (You'll need to change this manually in the node.  Not supported by Netgear GUI).

Also, how many node are you guys using in your setup?   I had a lot of problems with more than 2 nodes due to area overlapping and signal interference.   Also some other tricks I did was to reset the power on the cam (if you have it atttached to a switch), or re-do the network setup after your Orbi is all up and running.  For me, this would cause the cam to attach to the strongest node.  However, I think the key is to not have your nodes too close together.  In my observation, it confuses the Ring cams.  (This is why they try to give you Ring Chime Pros).  Have your nodes far apart, and only use the absolute necessary number of nodes.

I had 2 and 5 SSIDs different already but hard setting the channel is interesting. I’d suggest going even further and hard setting it to 1,6, or 11. My Orbi was on channel 4 this last go around when Live View stopped working. Quite possible the chip in the Ring only works on 1,6, 11. Found a thread on Ruckus Wireless’ website suggesting this might be the case, too. 

Last night I unplugged all 4 of the Ring Chime Pro's that I was using and connected all of the cams back to my Orbi wifi, disabled SIG/ALG, changed VPN ports numbers and from UDP to TCP (still not sure if this would even matter since I didn't even have VPN enabled), and hard coded 2.4 to channel 11 instead of set to Auto.  So far this morning, I haven't been able to get it to fail once.  So I'm cautiously optimistic but thinking we may we on to something here!  Thanks for all the replies yesterday.

My celebrations were short lived as it's doing it again when trying to access Live View.  But here is what I've noticed.  I seem to only start having the issues with Live View when there is motion being detected.  We are in the middle of a pool build and I tried it all morning with no issues...probably 100 times but that was all before the pool guys started working.  I got a motion alert a few minutes ago (when they got there and started walking around and working in the back yard) and now it's back to just like it was before....hit or miss with Live View.  So now I'm thinking it's related to motion.

There is no specific channel 1,6,11.  I've tried it on 2, 3 and now I'm on 8.   

rawbutt   Are you using spotlights or floodlights?   The behavior is quite different between the two.

I've experienced the same problem as you.   When you initiate Live View, it works fast.  However, when there is a lot of motion and your camera is constantly triggered with motion repeatedly, the Live View stops working as the camera gets overwhelmed.   Now, having said that, I never get that problem on the video doorbell PRO.  I only get the overwhelming issue on certain floodlight cams and I think signal strength and range is related to it, in my case, since they increased the video quality which requires higher bandwidth to/from your cam.  The definition of "Good" in device health needs to be updated as the RSSI range is quite large for it to be defined as "good".  Having said that, I am replacing that cam this weekend through warranty as I've been having issues with the microphones on several of my floodlight cams.     

Wired spotlights? As in the one with the power plug?    It thought about getting that, but didn't have a place to plug it in.  :)    I have 1 solar panel with 2 batteries spotlight.  It has the best mic out of all my cams, but is the most finicky with Live View.     The rest of my setup are hardwired floodlights and a hardwired video doorbell pro.   

Have you tried experimenting with a single node setup with the Orbi and see if you still have the Live View issues?

Motion definitely kicks it back on (you can tell this because certain changes to the Ring require a doorbell push or motion detection). The problem is it should at least maintain a connection to the wifi at all times...otherwise how will it know you're trying to connect to it?

I honestly think this is a ring issue related to power savings. I think if barring a full strength signal this thing will power itself down too much to be seen by the router and the connection is dropped.

I suspect everything we're talking about on here is more about minimizing the impact of this design flaw (or engineering decision based on the amount of power a doorbell hookup can provide) rather than a real fix to the issue. 

So this afternoon I attached the wireless router that the Orbi replaced (tp-link) to the sat that is closest to the ring doorbell via Ethernet . Gave it its own 2.4G SSID name using b/g/n and dedicated channel (channel 1 in my case). I reprogrammed the ring doorbell to it. This is a triple NAT situation (TP-LINK->Orbi->Cable Router). So far so good. Really good. The doorbell is maintaining its status as a client in the TP-LINK and live view has worked everytime I’ve checked it.

So dunno what to think. Will update in the morning. But it does put the onus back on the Netgear, doesn’t it? Unless the Ring is doing something completely out of spec and the other router is simply dealing with it better.

I really think it's because people have Orbi nodes too close together.  This causes devices like Ring cams to get confused.    

wildsubnet You pretty much created an AP with its own unique SSID.  This makes it work because now the Ring device only has a single point to access (but it defeats the purpose of having the Orbi nodes).   I've mentioned this before in my previous post.  If you have too much overlap in your Orbi nodes, it causes a lot of interference and confuses devices.  I even had issues with my iPhone X when I had too much overlapping during node to node transitions.

Just wanted to give a 24 hour update...no issues with Ring so far on the TP-Link AP. 

I haven't had any issues with 3 cameras, 2 NEST controllers and the rest of my network. I disabled the following on the Orbi router:

Implicit BEAMFORMING - Boosts WiFi speed, reliablity, & range for all mobile devices
MU-MIMO

1 Satellite attached using both wifi and LAN for back haul. 

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rawbuttwrote:
So is it pretty much a general consensus with this issue that unplugging all Orbi satellites and just running the router is the same as testing with a standalone (non mesh) router or does this issue still sometimes persist even with only the one Orbi router node running?

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Live View? 

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rawbuttwrote:
I apologize if this has already been answered, but does anyone have any explanation why my issues seem to be with live view and only when there is active motion? I am down to only the orbi router plugged in, no satellites the recommended options disabled and still having issues with Live View when there is motion but almost never when there is no motion.

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rawbuttwrote:
I apologize if this has already been answered, but does anyone have any explanation why my issues seem to be with live view and only when there is active motion? I am down to only the orbi router plugged in, no satellites the recommended options disabled and still having issues with Live View when there is motion but almost never when there is no motion.

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My Ring doorbell pro has always behaved like that, both pre and post Orbi. I always figured it was by design, ie the Ring doorbell is busy capturing video and uploading it to the Ring cloud and it cant do that and support a live view connection at the same time. I have no facts to corroborate that, it was just my rationalization.

I think it is a correct assumption. I have a similar behavior with my cameras.

The logic would be that as the device is busy capturing the 30 seconds of video started by the motion, it will not go Live. In fact if you want to go Live when a motion has just been detected, click on your notification and it will take you to the Live feed.