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Forum Discussion
Orbi rbr 50 Port forwarding issues
I am trying to add ports 80, 8000, and 554 to my orbi so i can remotly see my truvision camera system. Router Firmware Version
V2.5.2.4.
I install these systems regularly but this is the first time I have had this hard of a time and of couse it's when I'm installing them at my own home. I have added them and ports still show closed. My modem is not a router. I have tried using Upnp and not using it. I never normally use it but thought it was worth a shot. I can view the cameras locally via the IP address in the app but not on a computer and not on data.
Let me know what you need from me.
17 Replies
You night update FW to v40 and see:
Update the RBS first then RBR lastly. Then factory reset and setup from scratch.
uPnP should be disabled when using PF configurations
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Updated FW V40
-didn't help
i'd really rather not factory reset it again i tried that and it didn't help. I know it's a new FW but I'm not sure how much help that will be.
I was refering to the upnp as in I tried using it when the PF first wasn't working but it is off.
Modem is
-Arris CM8200A and it is connected to a RBR 50 Orbi Router.
I would contact the Mfr of your devices for additional help and information regarding any port forwarding configurations needed for there product to ensure your getting correct configurations needed.
Peace2u3 wrote:I am trying to add ports 80, 8000, and 554 to my orbi so i can remotly see my truvision camera system. Router Firmware Version
V2.5.2.4.I install these systems regularly but this is the first time I have had this hard of a time and of couse it's when I'm installing them at my own home. I have added them and ports still show closed. My modem is not a router. I have tried using Upnp and not using it. I never normally use it but thought it was worth a shot. I can view the cameras locally via the IP address in the app but not on a computer and not on data.
Let me know what you need from me.
The ports are being forwarded directly to the Truvision NVR, correct? Not to individual cameras.
Is there a model number for this camera system?
Yes, they are going directly to the recorder it is a turvision nvr 10s.
Peace2u3 wrote:Yes, they are going directly to the recorder it is a turvision nvr 10s.
About UPnP, you are referring to page 79 of the user manual?
https://static.interlogix.com/library/1072766D%20TruVision%20TVN%2010%20user%20manual-EN.pdf
and the port forwarding information on page 139?
Could you please clarify the comment " I can view the cameras locally via the IP address in the app but not on a computer and not on data."
I did not find mention of an "app" in the user manual. If a web browser on a local computer will not connect to port 80 on the NVR, then an external web browser certainly will not be able to. What software is being used to connect on ports 554 or 8000?
Just generally speaking, the steps I use to diagnose port forwarding issues is (a) test the setup locally using the LAN IP of the server, then (b) verify ports are open using something like http://canyouseeme.com or www.grc.com, and (c) test remotely using a "Hot Spot" from my cell phone.
