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jaws1554's avatar
jaws1554
Aspirant
Jan 08, 2022

Orbi rbr 50 v2 satellite not showing blue ring to show its connected

When I try to sync the satellite it flashes white 3 times and the on third time the flash ends quicker then on the first two flashes. It will do this for 4 or 5 times and then just stop with no blue ring to say it's connected. I'm losing signal to my roku TV and ruko express and can't seem to figure out the problem. It is updated to latest firmware v2.7.3.22

9 Replies

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User

    There is no harm in Factory Resetting the satellite and adding it again:

    • Power off the satellite.
    • Go to the Orbi web interface, Attached Devices page and click on the option to "Remove" the satellite.
    • On the Satellite, power it on and hold a paperclip in the reset hole until the LED next to the power switch begins to flash amber.
    • Remove the paperclip.
    • After the satellite restarts, go back to the Orbi web interface
    • Select the bottom item on the Home Page menu, "Add Orbi Satellite"
    • Follow directions.

    Whereas doing a factory reset on the router erases all user configuration, resetting the satellite does not.

    • jaws1554's avatar
      jaws1554
      Aspirant
      In the process of of reconnecting. I'll update once done.
    • jaws1554's avatar
      jaws1554
      Aspirant
      Have reset and reconnected and seem to be having the same problem. I have the satellite right next to the roku and still losing signal on ruko
      • CrimpOn's avatar
        CrimpOn
        Guru - Experienced User

        How does the Orbi web interface Attached Devices or the Orbi 'app' show the satellite connection? (Good? Fair?...)