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Orbi setup and some questions

tmlt0912
Aspirant

Orbi setup and some questions

Hello,I have some orbi setting and setup questions.(Sorry my English is poor.)

 

Beacuse iOS disconnection issue,I referenced to https://bit.ly/2CoOybd

 

and my brother's Samsung is constantly being dropped!

 

My Orbi setting:

1.jpg2.jpg3.jpg4.jpg5.jpg6.jpg

 

And my setup is correct?Sometimes will happen connection problem...

 

referenced to https://bit.ly/2ZkDcyZ and https://bit.ly/2tDV9N7

 

My setup:

9845.jpg

Hope everyone can give me advice.

 

Thanks!

Message 1 of 6

Accepted Solutions
FURRYe38
Guru

Re: Orbi setup and some questions

What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?

What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.

 

Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?

 

Try enabling Beamforming and MIMO and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

Try disabling the following and see:
Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).

View solution in original post

Message 2 of 6

All Replies
FURRYe38
Guru

Re: Orbi setup and some questions

What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?

What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.

 

Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?

 

Try enabling Beamforming and MIMO and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

Try disabling the following and see:
Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).

Message 2 of 6
tmlt0912
Aspirant

Re: Orbi setup and some questions


@FURRYe38 wrote:

What Firmware is currently loaded?

V2.3.1.48

 

What is the Mfr and model# of the ISP modem the NG router is connected too?
DASAN H660WM

 

What is the size of your home? Sq Ft?

What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.

I don't know...But router and satellite(s) distance one floor.

 

Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
2.4Ghz channel is 1,and 5Ghz is 44.

No,only Orbi in my house.

 

Try enabling Beamforming and MIMO and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

It' enable.

 

Try disabling the following and see:
Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).


OK,So I will disable Daisy Chain, Fast Roaming, IPv6?
And how to Set 20/40Mhz Coexistence to 40Mhz?I only see "Enable 20/40Mhz Coexistence" chose...
Thank you!
Message 3 of 6
FURRYe38
Guru

Re: Orbi setup and some questions

Let us know how it goes.

Be sure the wifi is disabled on the ISP ONT. 

 

Message 4 of 6
tmlt0912
Aspirant

Re: Orbi setup and some questions

What Firmware is currently loaded?

V2.3.1.48

 

What is the Mfr and model# of the ISP modem the NG router is connected too?
DASAN H660WM

 

What is the size of your home? Sq Ft?

What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.

 

I don't know...But router and satellite(s) distance one floor.

 

Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?

 

2.4Ghz channel is 1,and 5Ghz is 44.

No,only Orbi in my house.


ming and MIMO and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

It' enable.

 

Try disabling the following and see:
Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).

OK,So I will disable Daisy Chain, Fast Roaming, IPv6?
And how to Set 20/40Mhz Coexistence to 40Mhz?I only see "Enable 20/40Mhz Coexistence" chose...

 

Thank you!

 


@FURRYe38 wrote:

Let us know how it goes.

Be sure the wifi is disabled on the ISP ONT. 

 


Yes,It's disabled ont the ISP ONT.

Message 5 of 6
FURRYe38
Guru

Re: Orbi setup and some questions

30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected. Placement will be important. 

Message 6 of 6
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