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Forum Discussion

aruit's avatar
aruit
Guide
Dec 11, 2016
Solved

Orbi turns Magenta after some days working OK

I have the Orbi system for two weeks and they are working well most of the time.

 

After installation the Orbi Satellite turned Blue and was working OK for several days.

But suddenly I found the Orbi Satellite turned Magenta.

So I restarted (Power-Off & Power-On) the Orbi Satellite and it turned Blue again.

Again the Satellite was working well for several days, but after a few days it was Magenta again.

Again after restarting the Satellite turned Blue again.

 

The Orbi Router & Satellite were not moved

So what is causing that a stable connection for days between the Router & Satellite suddenly is broken and after restarting stable again for days?

  • aruit's avatar
    aruit
    Jan 17, 2017

    Hello Darren,

     

    My Netgear Orbi is now running without the solid Magenta light problem, so this problem is really solved with firmware 1.4.0.34.

     

    Thank you for the support,

    Anton

20 Replies

  • hi

     

    possible other wifi interference is causing the orbi to drop , does it not reconnect at all once it goes magenta ?


    • aruit's avatar
      aruit
      Guide

      Yes, it reconnects after it goes magenta, so the satellite is functioning OK, but the light stays burning magenta for hours/days.

      To switch off the magenta light I have restarted the satellite.

       

      Still some questions:

      - How can I find out which other wifi system interference with the connection between the router and the satellite?

      - Why is the magenta light not turned off, as soon as the satellite has reconnected to the router?

      - How can I turn off the magenta light easy without restarting the satellite?

      • DarrenM's avatar
        DarrenM
        Sr. NETGEAR Moderator

        Hello aruit 


        You may want to move the satellite closer as it could be dropping out because its on the edge of signal but it should shut off after the reconnect but if not the only way to do it is how you are with the reset.

         

        DarrenM

  • That is the exact behavior I am experiencing as well. Should be recreatable on AP mode, Netgear. Please advise if this is a known issue?