NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
pkengr
Feb 19, 2017Tutor
RBR50, Draining mobile phone and tablet battery
Issue: Have new Orbi router and satellite. Install was vanilla - no issues. Updated firmware on both components to latest (a week ago). Worked as advertised- great, as a matter of fact. However, i...
TomMac
Mar 02, 2017Guru
Tag66 wrote:
Thanks for sharing, very interesting! I had already lowered the 2.4 radio to 75%, but can't turn it off completely as I do have devices that require it. Also need it for the range, especially in the summer when we're out in the yard.
25% drain still seems very high. I have generally averaged ~10% overnight drop on my Note 5, even with several accounts syncing.
I have a Google Wifi 3-pack on the way and will be testing with that as well and then keeping the best overall performer.
Yes.. 25% is high, but better than 40% :)...
My old LG android phone use to drop close to yours at about 7% per night. Also the origninal SW that came with the Orbi ( don't remember but it was before guest access ) was the same low usage rate overnight, likewise same low usage with my old phone on old router
Tag66
Mar 09, 2017Tutor
I am now testing Google Wifi and will keep the one that performs better in my environment. Right away my Note 5 went back to about 8% battery drain overnight. Each night with the Orbi, the battery would fully deplete, even from 40-50% battery remaining.
While there are some customization and administration features available through Orbi that are not found in Google Wifi, this battery drain issue could be a dealbreaker for me. So far, coverage and performance are pretty equal for me.
- TomMacMar 16, 2017Guru
Dupe from another thread but was relevant here too; ( first time I turned BOTH Beamforming and MU-MIMO off together )
WIFI not draining S7 now...
Just an observation re the Android devices,... Not exactly sure if new sw or changes made
Have a new S7 that was draining 30-40 % at night on standby with only wifi on, and IOS drop outs. I was more concerned with the IOS/Ipad issue as it stopped me from streaming without dropouts several times per hour.
Put in a trouble report and was sent a new debug version of sw just a bit newer than the latest version issued, ( .12 debug ) .06 is current.
Been running the debug sw for a week now and no answers yet from techs after 2 sets of logs submitted.
Last night I turned off Beamforming and MU-MIMO to try a few others things that others post here... for the IOS problem ( not even thinking about the android as I got use to turning off wifi at night )
Last night charged phone to 100% at 9pm, this morning at 8 am ( I left the wifi on just to see changes if any ) and found the S7 sitting at 97%...WOW!
The draining of the battery on the phone has stopped with wifi on. ( I was turning off the wifi and loosing 2% ) In both cases wifi on /wifi off the phone was in sleep mode with no apps runniing in background overnight
So, it appears that either the new SW or the disabling of Beamforming & MU-MIMO or both have solved my S7 wifi issue ( will turn the two back on tonight and retest to see if it's just the SW )
Sadly, still seeing the ipad drops now and then..but one issue fixed is better than none
- ThaBazzMar 26, 2017Tutor
+1 here, massive battery drain on my Android devices.
What's been the feedback from Netgear support?
- peteytestingMar 26, 2017Hero
battery drain can be caused by many things like having to many wifi signals in the one area , eg router and sat to close , to aggressive wifi settings in the client , sleep mode to sensivitive
check your logs and see how many times the device is reconnecting during the night
i have quite a few andriod type phones etc here and have no real issue with battery drain , in all i think we have 5 andriod phones ranging from sony xpedia to samsung 6 and no real noticable battery drain issues
- DarrenMMar 27, 2017Sr. NETGEAR Moderator
Hello ThaBazz
We are aware of issues with battery drain on some devices have you tried to disable beam forming and MUMIMO?
DarrenM
- AlcarnorApr 19, 2017Initiate
I'll have to try with those off as well. I've been seeing the drain too, mostly on Android devices, though iOS to a lesser degree.
It is rather vexing as wifi performance has been exceptional.