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Forum Discussion

ivanpang's avatar
ivanpang
Follower
Jun 17, 2017

Samsung Galaxy S8 not working on Orbi RBR40

Galaxy S8 keeps connecting Orbi wifi with message "internet may not be available" then logging off again but all other devices including iOs, TV and laptop can connect quite well. I'm using 1000M int...
incompatibility
Orbi
Orbi RBR 40
RBR50
S8
Troubleshooting
Retired_Member's avatar
Retired_Member
Aug 30, 2017
Updated Verizon s8+ which according to the release notes contains no changes to wifi at all. Still periodic disconnects with all other devices previously mentioned.
Disturbd1's avatar
Disturbd1
Star
Aug 30, 2017

Well, after a very understanding coversation with a manager at Best Buy, they graciously agreed to allow me to return my Orbi and purchase something else. I've now had 2 Samsung Connect Home Pro hubs hooked up for roughly 3 hours, zero disconnects so far.