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Forum Discussion
Samsung Galaxy S8 not working on Orbi RBR40
Galaxy S8 keeps connecting Orbi wifi with message "internet may not be available" then logging off again but all other devices including iOs, TV and laptop can connect quite well. I'm using 1000M int...
Txgunlover, if you are seeing other issues with other clients, that is a different problem than we are talking about in this thread. This was absolutely 100% fixed by an update I got from my carrier. I was really really paying attention.
I am able to read, both this thread and others on SNB et al. While the average user will see a reduction with the 2.x branch, they won't have a complete fix. Additionally, systemically measured disconnects did not improve with the Aug S8/S8+ (nor did the Surface, Echo's and Chromecasts) until the 2.x branch. Since those other devices didn't receive net driver updates either, it's obvious that the Orbi firmware fixed the problem, not the non-updates to the other devices (including the S8/S8+). You're using software we develop with Samsung, right now, and it didn't receive any network updates Aug.
You've got so many other issues going on with your network and the Orbi, im not sure how this makes any claim with the S8 viable at all. You've got no control group to speak of other than "other routers".
This thread was about s8 and the router, not other issues. Straighten those issues out first and I bet (as long as you have an updated s8) your issues stop with that device as well.
- Retired_Member - how is it possible that you are the only one still having S8 problems with the Orbi. I after the Verizon August update mine had also been flawless. I think you are having other issues and may need to try another s8 on your network or get a new Orbi
I have no other issues once the 2.x set was released, not sure what you're talking about.
Others are t-mobile owners.
Does anyone know when T-Mobile is sending this patch out?
This has gone way too long. None of the tips and tricks work.
Ok All T-Mobile subscribers, Lets get on the live chat with samsung (http://www.samsung.com/us/support/) and complain.
Obviously, they are not aware of this problem. See below.
Expect a firmware patch to go out over next day or so
- From Samsung?
- Got TMobile update today. So far no disconnects. Switched from guest to normal... Yeah
I am about to install the update but before I did I took a screenshot of the update screen. Like other comments I've read on other carriers updates, there do not appear to be any sort of reference to connectivity remediation, Wi-Fi or otherwise. See screenshot
- 6 hours of use and not one issue yet. This weekend will be the test. Hahaha
- I have to get the update from Samsung. So I guess I still have to wait long time....
