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Orbi WiFi 7 RBE973
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Satellite only connects at 2.4ghz

NigelHorne
Aspirant

Satellite only connects at 2.4ghz

I have my router in the basement, a satellite on the first floor and two on the second floor. The network map shows the first floor connects at 2.4 only. Why? It is directly above the router, very close. Latest firmware. Resetting and resyncing doesn’t help. 2nd floor units, further from the router, are great.
Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 1 of 4
Retired_Member
Not applicable

Re: Satellite only connects at 2.4ghz

What difference does it make?   Is everything working?

 

If you're seeing this through the app, there are reported problems with the app.

Message 2 of 4
NigelHorne
Aspirant

Re: Satellite only connects at 2.4ghz

The app has a yellow icon against it rather than green.
Message 3 of 4
plemans
Guru

Re: Satellite only connects at 2.4ghz

try moving it further away. the satellites should be at least 30 ft from each other and the router. minimum. 

Message 4 of 4
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