NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
imberest
Oct 14, 2021Aspirant
401 Unauthorized
Strange, seems like everything with Netgear is falling apart. I can not even type in the forum without any problems. So I have RBR50 which is connected to Virgin Media router(AP mode). I used to have always issues with this RBR50 system, not very happy about them. Anyhow, I was browsing internet, just a daily stuff and my internet died, thought again some sort of DDOS attack on my router, tried to log in and got message 401 Unauthorized Access to this resource is denied, your client has not supplied the correct authentication. We can help you reset your router's admin password. You need your router's serial number, which can be found on the router label. Enter your router's serial number in the field and click the Continue button. Enter the router's Serial Number: (You can find it on the router product label.) Would post an image but I cant, coz writing in HTML....
Since then I can not log in. Changed my credentials, asks to enter Serial number, followed that procedure, nothing. Keeps returning to that address http://192.168.1.1/unauth.cgi
Did a reset, setup from scratch, nothing... Lost all my config...........................
So pissed on this **bleep**...
I don't use Chrome as historically, has not worked well. I use MS Edge and Firefox for FW updates and most router web page operations. Opera for some router operations and configurations changes.
6 Replies
Replies have been turned off for this discussion
- FURRYe38Guru - Experienced User
Wire connect a PC to the router and factory reset the router using the back push pin button. Hold it in for 15 seconds then let go. Power OFF the ISP modem for 30 seconds than back on. Wait for the WHITE led to slowly pulsate on top of the RBR, then log in to orbilogin.com using a web browser and walk thru the setup wizard. This time write down all important information for safe keeping later on.
- imberestAspirant
Hello Furry,
Thanks for quick reply.
Did all that and still get to same page
It just happened out of nowhere. I have not entered wrong passwords or anything like that.
- imberestAspirant
Hmmmm...
Just tried on Edge, all works as should.
Is it Chrome started to do stupid things?
- FURRYe38Guru - Experienced User
I don't use Chrome as historically, has not worked well. I use MS Edge and Firefox for FW updates and most router web page operations. Opera for some router operations and configurations changes.