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ADAM01234's avatar
ADAM01234
Follower
Sep 30, 2017

HP printer won't recognize router

Orbi not appearing in HP MFP 377 list of availble wireless networks. SSID isn't showing up and doesn't work when set up manually.

New printer, initially it didn't recognise the Orbi wifi and after resetting both devices it came up.

However - recently reset the Orbi router and the problem has returned. Won't find the SSID.

 

Alll help appreciated.

Installation

2 Replies

  • Mikey94025's avatar
    Mikey94025
    Hero
    Oct 02, 2017

    My HP M477fdw works fine with my Orbi.  What wireless security option are you using?  Have you made any changes to the Orbi Advanced Setup wireless settings, transmit power, etc.?

     

    Note that the HP printers will only work on the 2.4Ghz wireless network, not 5.0Ghz.

    • aaz's avatar
      aaz
      Virtuoso
      Oct 02, 2017

      Also you may want to ensure that you don't have any weird characters in your SSID - no spaces or anything other than letters and numbers, and limit the length of the name.