I'm having trouble getting the RBK50 to run at 1GBS via ethernet when setup using PPOE and VLAN201. When I test the speeds with ethernet to the centurylink ZyXEL C3000Z, I have no issues. When I remove the centurylink modem, and use the RBK50 directly I only get 400-500 Mbs.
Per this article: Forum Article I do not have Access Control or Traffic Meter enabled. The speedtest app looks like it is only run adhoc, so I don't think it is something I can disable.
I would love to have this working as the century link modem seems to block external port forwarding to 443
Model: RBK50| Orbi AC3000 High-Performance Tri-Band WiFi System
Re: ORBI used as Gateway Slower than 1GB Connection
Are you testing the speedtest app with in the Orbi UI or using a Wired PC connected to the Orbi and using speedtest.net windows or mac app?
If you used the QoS app in the UI then I would do a factory reset on the Orbi and setup from scratch and this time, do not run the Orbi speedtest app, use a wired PC and speedtest.net app from there site. Do this while ALL other devices are not connected to the router.
Why is PF needed for 443?
You can use the ISP modem as your router and then use the Orbi in AP mode.
Or try using the modems DMZ for the Orbi in router mode.
Re: ORBI used as Gateway Slower than 1GB Connection
If the Orbi is in AP mode, then it's only working as a pass thru for traffic. There is no routing.
Yes, I undersand that AP mode is not doing routing.I'd prefer to not use this setup at all.
For any PF configurations, you'll need to look into the ISP Modem/router to ensure it's correctly working well.
Yes, I noted that there is some empirical evidence that Centurylink routers don't do PF well.
Are you testing the speedtest app with in the Orbi UI or using a Wired PC connected to the Orbi and using speedtest.net windows or mac app?
I've used a wired connection with command line interface through linux that uses speedtest.net servers, I've also tried Fast.com, the regular Speedtest GUI, etc. All of that is irrelvant though, as the speeds I've seen in AP mode, or with the router provided by century link are acceptable. It is only in PPOE mode that I have trouble.
Furry, I appreciate you trying to help. However, please read my first post carefully specifically the section that says "When I test the speeds with ethernet to the centurylink ZyXEL C3000Z, I have no issues."
I would appreciate someone who has a similar internet setup commenting. If there is anyone who also has a PPOE setup, I would appreciate your thoughts tremendously.
I am not a your typical user who doesn't try "turn it off and back on again".
Model: RBK50| Orbi AC3000 High-Performance Tri-Band WiFi System
Our support team is looking into this issue and would like to work with you. Please PM me your name, email address, phone number and device serial number.
Re: ORBI used as Gateway Slower than 1GB Connection
I'm seeing a very similar situation. Orbi in Router mode PPPoE VLAN enabled with a 1Gbps fibre connection tops out at high 700Mbps speeds on a native speedtest.
Same connection using ISP supplied modem happily gets mid 900Mbps speeds.
Firmware all uptodate
Currently back to running orbi in AP mode, but keen to get the additional functionality available when in Router mode.
This would tell us if your Orbi is able to pass traffic over it's WAN port near 900Mb...If it does, then it maybe a protocol or NAT protocol handling issue with PPPoE possibly with Orbi and 1Gb ISP speed services.
I'm seeing a very similar situation. Orbi in Router mode PPPoE VLAN enabled with a 1Gbps fibre connection tops out at high 700Mbps speeds on a native speedtest.
Same connection using ISP supplied modem happily gets mid 900Mbps speeds.
Firmware all uptodate
Currently back to running orbi in AP mode, but keen to get the additional functionality available when in Router mode.
Re: ORBI used as Gateway Slower than 1GB Connection
A little tricky as on a MacbookPro
but...if I connect the laptop directly to an ethernet port on the orbi )which is currently connected to modem via WAN port), will that be a useful test?
but...if I connect the laptop directly to an ethernet port on the orbi )which is currently connected to modem via WAN port), will that be a useful test?
Re: ORBI used as Gateway Slower than 1GB Connection
Just did full resets again, and bridged my ISP modem with the Orbi acting as a router.
Again, an instant drop from 920Mbps to 680Mbps max speed (wired)
It'd be great to work the NG support to try and get to the bottom of this. But at present it appears that the Orbi can't do 1Gbps (i.e. mid 900Mbps) PPPoE which is a bit of a disappointment...
Model: RBK50| Orbi AC3000 High-Performance Tri-Band WiFi System
Just did full resets again, and bridged my ISP modem with the Orbi acting as a router.
Again, an instant drop from 920Mbps to 680Mbps max speed (wired)
It'd be great to work the NG support to try and get to the bottom of this. But at present it appears that the Orbi can't do 1Gbps (i.e. mid 900Mbps) PPPoE which is a bit of a disappointment...
Re: ORBI used as Gateway Slower than 1GB Connection
I’d love to contact support directly. However it seems like this isn’t an option as I purchased the Orbi last September. I only got fibre in the last 3 weeks so this problem wasn’t apparent originally
Chat and email support aren’t available it seems as more than 90 days from purchase??
It’d be great if one of the moderators here could reach out as this does seem to be a real issue.
@alstsmith wrote: I’d love to contact support directly. However it seems like this isn’t an option as I purchased the Orbi last September. I only got fibre in the last 3 weeks so this problem wasn’t apparent originally
Chat and email support aren’t available it seems as more than 90 days from purchase??
It’d be great if one of the moderators here could reach out as this does seem to be a real issue.
