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Orbi RBK40-AC2200

williamsdcx
Aspirant

Orbi RBK40-AC2200

I have Orbi RBK40 running firmware 2.2.1.210.  Ever since the firmware upgrade my MyQ Chamberlain Bridge (MyQ-965) and garage doors are not responding.  I can open and close the garage doors through the MyQ app.  However the homekit status is listed as "No Response".  Previous Orbi firmware did not have any connection issues and Chamberlain Garage Doors functioned well with Apple Home Kit.  I have seen work around firmwear listed in other discussion threads however there firmware version is previous to what I am running.  When will a firmware upgrade for the RBK40 kits?

Model: RBK40| Orbi AC2200 WiFi System
Message 1 of 9
FURRYe38
Guru

Re: Orbi RBK40-AC2200

Are they showing as connected to the Orbi at all?

 

Try disabling the following and see:
MIMO, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).

If you updated to recent FW v.210, try enabling Daisy Chain. Some have mentioned that this seems to be working in reverse order, enabling means disabled actually.
https://community.netgear.com/t5/Orbi/Firmware-2-2-1-210-and-connection-problems-Skybell/m-p/1649275...

 

Advanced Wireless Settings both 2.4GHz and 5GHz changed CTS/RTS Threshold to 2307.
https://community.netgear.com/t5/Orbi/Orbi-RBR40-RBS40-V2-1-4-16-mesh-network-drops-connection-to/m-...
Change the CTR/RTS threshold values for both 2.4 GHz and 5 GHz (2341 and 2345 respectively), changed preamble modes to long preamble, and Set 20/40Mhz Coexistence to 40Mhz only.

 

Might see if this works any:

https://community.netgear.com/t5/Orbi/Firmware-2-2-1-210-and-connection-problems-Skybell/m-p/1649457...

 

My Setup (Cable 1Gbps/50Mbps)>CM1200 v2.02.03(LAG Disabled)>RBK50 v2.7.2.104(WW)/RBK853 AP Mode v3.2.18.1
Additional NG HW: C7800/CM1100/CAX80/CM2000, Orbi CBK40, R7800, R7960P, EX7500/EX7700, XR450 and WNHDE111
Message 2 of 9
williamsdcx
Aspirant

Re: Orbi RBK40-AC2200

The MyQ Chamberllain bridge shows as connected to the Orbi.  Also I can control the garage doors using the MyQ app just not home kit. MIMO, Daisy Chain are disabled.  Fast Roaming is turned on.  One of the Netgear reps had me disable Daisy Chain to give my system more stability since I have only one satellite running. (This was before update to FW.210)

Message 3 of 9
williamsdcx
Aspirant

Re: Orbi RBK40-AC2200

IPV6 is also disabled.  

Message 4 of 9
FURRYe38
Guru

Re: Orbi RBK40-AC2200

Is the check mark in the Daisy Chain or not checked? In this version of FW, the check mark needs to be on Daisy chain to disable it, as the behavior is reversed for some reason on this version of FW. However I presume this may not do anything. 

I see others with Homekit issues on this version of FW as well...

https://community.netgear.com/t5/Orbi/Netgear-Orbi-and-HomeKit-Issues/td-p/1654959/jump-to/first-unr...

 

My Setup (Cable 1Gbps/50Mbps)>CM1200 v2.02.03(LAG Disabled)>RBK50 v2.7.2.104(WW)/RBK853 AP Mode v3.2.18.1
Additional NG HW: C7800/CM1100/CAX80/CM2000, Orbi CBK40, R7800, R7960P, EX7500/EX7700, XR450 and WNHDE111
Message 5 of 9
williamsdcx
Aspirant

Re: Orbi RBK40-AC2200

Thanks for the input on the reversing of the daisy chain function.  I will check the box to disable daisy chaining until new FW is received.

Message 6 of 9
FURRYe38
Guru

Re: Orbi RBK40-AC2200

Let us know if this helps any...

My Setup (Cable 1Gbps/50Mbps)>CM1200 v2.02.03(LAG Disabled)>RBK50 v2.7.2.104(WW)/RBK853 AP Mode v3.2.18.1
Additional NG HW: C7800/CM1100/CAX80/CM2000, Orbi CBK40, R7800, R7960P, EX7500/EX7700, XR450 and WNHDE111
Message 7 of 9
williamsdcx
Aspirant

Re: Orbi RBK40-AC2200

Chrcking the daisy chain box to disable the function did not improve the response of the MyQ Chamberlain component response.  Since you are closer to this issue than I have been are our friends at Netgear working on a fimware upgrade?

Message 8 of 9
FURRYe38
Guru

Re: Orbi RBK40-AC2200

I can only say that maybe reverting back to prior working version of FW may help. I don't have information regarding new FW updates. 

@Christian_R

My Setup (Cable 1Gbps/50Mbps)>CM1200 v2.02.03(LAG Disabled)>RBK50 v2.7.2.104(WW)/RBK853 AP Mode v3.2.18.1
Additional NG HW: C7800/CM1100/CAX80/CM2000, Orbi CBK40, R7800, R7960P, EX7500/EX7700, XR450 and WNHDE111
Message 9 of 9
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