I just install the ORBI mesh system and although the speed is fantasic, my two Nest outdoor camera seems to be losing signal(disconnecting) several times a day. Over 10 minutes sometimes. This happens despite moving the satellites closer to the cameras as well. Anyone experience this? It only happens to the camera and not to any other devices.Thanks,

This is a well-known problem right now. The workaround is to disable "implicit beamforming" in Advanced Setup... Wireless Settings - Uncheck the "Enable Implicit BEAMFORMING" option and your Nest cameras will stop disconnecting. https://community.netgear.com/t5/Orbi/Intermittent-internet-connectivity-outage-with-Orbi/td-p/1144719/jump-to/first-unread-message

Ok I see it now, but apprentely it has already been deselected all this time, and my camera still randomly go offline. So something else must be going on?? I do like the speed performance of ORBI but if it doesn't play well with my cameras, I'll probably have to return this. The main reason why I was looking into this was to have constant streaming of my cameras.

FWIW, I returned the Linksys Velop after a few days because it had the same problem with Nest cameras.

I had this issue arise just today. Always had intermittent issues but today cameras are just useless. I have updated the settings according to this post with no resolution. Hate to have to buy another router but not happy with Orbi.

Yeh, I don't know why manufactures test their products with other products for compatibility. I was going to try Velop but the other poster didn't have any luck either. I did try the Amplifi HD one and really like that one. It had very limited drops on the camera but it was only for a few seconds and only happen to the furtherest one from the router. It was built very well, the app was MUCH better then netgears' and it looks good. Getting in touch with tech support was also supper easy. You could chat or call them. Not like netgear where I had to answer quesstions before the phone number was even revealed to me. The only problem was the speed. At times it even slower then my old stand alone router. That's when I decided to try ORBI. Love the tri-band system but not much else.

Orbi and Nest Outdoor Camera issues

33 Replies

Mikey94025
Hero
Feb 02, 2017
This is a well-known problem right now. The workaround is to disable "implicit beamforming" in Advanced Setup... Wireless Settings - Uncheck the "Enable Implicit BEAMFORMING" option and your Nest cameras will stop disconnecting.

https://community.netgear.com/t5/Orbi/Intermittent-internet-connectivity-outage-with-Orbi/td-p/1144719/jump-to/first-unread-message
- vuongman
  Tutor
  Feb 02, 2017
  Thanks Mickey for the response, but it seems I don't have that option. The options are: Enable SSID Broadcast, Enable Wireless Router Radio, and Enable 20/40 MHz coexistance. I have firmware V1.4.0.34. Weird
  - MarkC1024
    Luminary
    Feb 02, 2017
    It's on the very bottom of that screen, below "Backhaul Password".
bsholbrook
Apprentice
Apr 27, 2017
3 options to look at:
-Uncheck 20/40 co existence
-drop the 2.4ghz power levels in 25% increments
-turn off beam form

The beamforming option will be fixed soon and the other two options are unique for each site install. It's Easy to overdue it with the Orbi setup and then Have trouble with radios over running each other.
susiepratt
Tutor
May 03, 2017
I wanted to post an update in case it might help others. The Orbi definitely boosted my overall network speed over my prior router, so before returning my system as recommended by Netgear support, I decided to call Nest. Their support seems to have nailed my issue on the 1st suggestion. While I have excellent download speed from my ISP, something had gone very wrong with the upload speed (and I had not noticed that), and that affects the cameras. I had to call my ISP out and they found a recent problem at the street level. I have been back up with the new upload speed for about 3 days, and all looks good so far. Nest told me for 5 cameras they recommend at least 5 Mbps upload, preferably 10.
georgebalanchin
Tutor
Sep 05, 2017
I think I'm having the same issue with my Arlo Q and Nest Cam Indoor. Any tips on what should I do?
- DarrenM
  Sr. NETGEAR Moderator
  Sep 07, 2017
  Hello george
  
  Can you give some more detail on the issue you are having.
  
  DarrenM
  - ufgators2k
    Aspirant
    Oct 30, 2017
    This issue still seems to be prevalent. I have a Nest Outdoor Cam that disconnects more than half the day. I checked my Wi-Fi speed, both upload and download, and they are both excellent (200Mbps down/25Mbps up). When will the Orbi be fixed for the dropouts?
AlbertoS
Aspirant
Dec 28, 2017
My Nest Cam IQ Outdoor would not connect after replacing my router with the Orbi. I tried Nest suggestions of enabling IPV6 and a few others. I eventually got it to work by temporarily disabling the 5G SSID under Advanced Setup / Wireless Settings. The Nest Cam was finally able to connect to the network during setup using 2.4G. After the setup was complete, I turned 5G back on. I vaguely remember going through the same hassel with my previous router which was also from Netgear. But in my old router my 2.4G and 5G networks had different SSIDs. Orbi now is configured to use the same SSID for both. Hopefully this doesn't present a problem in the future.
- davida425
  Guide
  Feb 18, 2018
  How did you turn the 5G off?

Forum Discussion

Orbi and Nest Outdoor Camera issues