@Nickgarcia10 wrote:
I’m having trouble with my new Orbi router. I’ve tried to connect my PlayStation to the router but it says an error occurred. (Cannot Connect to the Internet CE-33991-5) that is the error code. I tried manually setting it up and changing the MTU settings to 1472 instead of 1500 and it still won’t work. I can’t update any games to play them or anything. I was assuming it didn’t let me because I chose the option to not use a proxy server but I’m not sure what the address is but I think the port number is 8080. Someone please advise me if possible. Thank you.
The choice not to use a proxy server was almost certainly correct.
This article describes many steps to resolving this error:
https://thedroidguy.com/ps4-ce-33991-5-error-1150688
Sony did not do much to identify "what is wrong" with this generic error message.i.e. it can be
- The the PlayStation network itself is down.
- That the PlayStation cannot connect to the local network.
- That DNS entries are not being resolved quickly enough.
- and lots of other things.
Does every other device on the network function correctly? If so, it is not the Orbi.
