Re: MS510txm slow down - bringing the whole network down
I purchased aMS510TXM switch to connect my Synology NAS1821+ to it's 10G connection as well as my Mac studio for video editing purposes, a few times the switch would slow down the network ( file transfers , NAS web interface connection, etc... ) and then just stops working bringing the NAS completely offline, in order for it to work properly i had to power cycle the switch, now i have to do that multiple times every other day, FYI: i didn't really change anything in the default settings
Can you please help ?
thanks
Philippe
Salut Philippe,
Not much to see from the performance test you provided, side that it does seem to work slow, and might require second boot why ever.
Current firmware in place? https://kb.netgear.com/000065157/MS510TXM-MS510TXUP-Firmware-Version-1-0-5-10
Start troubleshooting from looking at the logs . Monitoring -> Logs -> Memory Log
Let the switch do a Cable Test, on all links, too. Monitoring -> Cable Test
During the issue/slowdown:
What shows the Monitoring -> Port Statistics?
What show the active Monitoring -> Port Detailed Statistics ... select all active ports and copy-paste the details, like the two examples. Select the list from the Web UI, paste as plain text.
Tell us more on how the switch is connected, what 10G Ethernet is active on the Mac, ...
Interface
mg1
MST ID
CST
ifIndex 1
Port Type
Port Channel ID Disable
Port Role designated
STP Mode Enable
STP State Forwarding
Admin Mode Enable
Flow Control Mode Disable
LACP Mode Enable
Physical Mode Auto
Physical Status 2.5 Gbps Full Duplex
Link Status Link Up
Link Trap Enable
Packets RX and TX 64 Octets 162171898
Packets RX and TX 65-127 Octets 223460092
Packets RX and TX 128-255 Octets 54961510
Packets RX and TX 256-511 Octets 91380372
Packets RX and TX 512-1023 Octets 60051631
Packets RX and TX 1024-1518 Octets 350295878
Octets Received 4236925751
Packets Received 64 Octets 86501446
Packets Received 65-127 Octets 141133623
Packets Received 128-255 Octets 31207398
Packets Received 256-511 Octets 27612894
Packets Received 512-1023 Octets 27441755
Packets Received 1024-1518 Octets 26718786
Packets Received > 1518 Octets 549692
Total Packets Received Without Errors 341165594
Unicast Packets Received 259862918
Multicast Packets Received 46028953
Broadcast Packets Received 35273723
Receive Packets Discarded 0
Total Packets Received with MAC Errors 0
Jabbers Received 0
Fragments Received 0
Undersize Received 0
Alignment Errors 0
Rx FCS Errors 0
Total Received Packets Not Forwarded 31096
802.3x Pause Frames Received 0
Total Packets Transmitted (Octets) 1245045582
Packets Transmitted 64 Octets 75670452
Packets Transmitted 65-127 Octets 82326469
Packets Transmitted 128-255 Octets 23754112
Packets Transmitted 256-511 Octets 63767478
Packets Transmitted 512-1023 Octets 32609876
Packets Transmitted 1024-1518 Octets 323577092
Packets Transmitted > 1518 Octets 1948529
Maximum Frame Size 10000
Total Packets Transmitted Successfully 603654008
Unicast Packets Transmitted 388255838
Multicast Packets Transmitted 175788098
Broadcast Packets Transmitted 39610072
Transmit Packets Discarded 0
Total Transmit Errors 0
Total Transmit Packets Discarded 0
Single Collision Frames 0
Multiple Collision Frames 0
Excessive Collision Frames 0
Dropped Transmit Frames 31096
STP BPDUs Received 16
STP BPDUs Transmitted 4103396
RSTP BPDUs Received 0
RSTP BPDUs Transmitted 0
MSTP BPDUs Received 0
MSTP BPDUs Transmitted 17
802.3x Pause Frames Transmitted 0
EAPOL Frames Received 0
EAPOL Frames Transmitted 0
Time Since Counters
Interface
xg9
MST ID
CST
ifIndex 9
Port Type
Port Channel ID Disable
Port Role designated
STP Mode Enable
STP State Forwarding
Admin Mode Enable
Flow Control Mode Disable
LACP Mode Enable
Physical Mode Full
Physical Status 10 Gbps Full Duplex
Link Status Link Up
Link Trap Enable
Packets RX and TX 64 Octets 153791752
Packets RX and TX 65-127 Octets 315458058
Packets RX and TX 128-255 Octets 62634243
Packets RX and TX 256-511 Octets 91118191
Packets RX and TX 512-1023 Octets 61614779
Packets RX and TX 1024-1518 Octets 800040596
Octets Received 922967726
Packets Received 64 Octets 65239838
Packets Received 65-127 Octets 133131618
Packets Received 128-255 Octets 34585031
Packets Received 256-511 Octets 45495407
Packets Received 512-1023 Octets 24814025
Packets Received 1024-1518 Octets 759223433
Packets Received > 1518 Octets 1986580
Total Packets Received Without Errors 1064475932
Unicast Packets Received 644742111
Multicast Packets Received 380701033
Broadcast Packets Received 39032788
Receive Packets Discarded 0
Total Packets Received with MAC Errors 0
Jabbers Received 0
Fragments Received 0
Undersize Received 0
Alignment Errors 0
Rx FCS Errors 0
Total Received Packets Not Forwarded 252368353
802.3x Pause Frames Received 0
Total Packets Transmitted (Octets) 2721732349
Packets Transmitted 64 Octets 88551914
Packets Transmitted 65-127 Octets 182326440
Packets Transmitted 128-255 Octets 28049212
Packets Transmitted 256-511 Octets 45622784
Packets Transmitted 512-1023 Octets 36800754
Packets Transmitted 1024-1518 Octets 40817163
Packets Transmitted > 1518 Octets 553415
Maximum Frame Size 10000
Total Packets Transmitted Successfully 422721682
Unicast Packets Transmitted 313467877
Multicast Packets Transmitted 73401832
Broadcast Packets Transmitted 35851973
Transmit Packets Discarded 0
Total Transmit Errors 0
Total Transmit Packets Discarded 0
Single Collision Frames 0
Multiple Collision Frames 0
Excessive Collision Frames 0
Dropped Transmit Frames 252368353
STP BPDUs Received 0
STP BPDUs Transmitted 0
RSTP BPDUs Received 0
RSTP BPDUs Transmitted 0
MSTP BPDUs Received 11
MSTP BPDUs Transmitted 4106739
802.3x Pause Frames Transmitted 0
EAPOL Frames Received 0
EAPOL Frames Transmitted 0
Time Since Counters Last Cleared 94 days 23 hours 59 mins 9 secs
