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Switch showing lost packets to router

pr1970
Aspirant

Switch showing lost packets to router

Hi All,

 

I`ve had this switch for around 7 months and i`ve been noticing when using my PC in video calls i get occasional freezes. I`ve installed Pingplotter and I can see regular (every 5-10mins) dropped packets from my PC via the switch to the router (192.168.0.1). If I just connect my PC directly to the router its all fine.
I`ve tried a factory reset and have the latest bios for the router. Any suggestions what to try next?

Thanks

 

Model: GS116Ev2|ProSafe Plus 16 ports gigabits switch
Message 1 of 4
plemans
Guru

Re: Switch showing lost packets to router

Replacing the cables?

trying other ports on the switch?

Current setup: CM2000-> RBKE963B-> Trendnet TEG-S380-> GS716T-> pi-hole
also in AP setup: RAXE500->EAX80
1.4gig download/50mbps upload from Xfinity
We’re members of the public helping out on our own time.
Message 2 of 4
pr1970
Aspirant

Re: Switch showing lost packets to router

Thanks, ok so now i`ve tried another switch netgear 4 port and ran it for a few hours and not a single dropped packet.

I connected back the 16 port with exactly the same cables and removed everything and within 5mins i`m getting dropped packets.

So its definintley the 16 port switch causing it.

Message 3 of 4
plemans
Guru

Re: Switch showing lost packets to router

I would check to see if you're still within warranty on your device. 

Click on "mynetgear" at the top. register an account and the device. from there you can check warranty/contact support

Current setup: CM2000-> RBKE963B-> Trendnet TEG-S380-> GS716T-> pi-hole
also in AP setup: RAXE500->EAX80
1.4gig download/50mbps upload from Xfinity
We’re members of the public helping out on our own time.
Message 4 of 4
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