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Rob519's avatar
Rob519
Follower
Jun 10, 2018

P1200 Constant red light for Pick a Plug and frequent disconnects

I just bought this powerline adapter, since I've started using it my connection has become much more..."stable", but my connection every couple minutes will stop for about 30-45 seconds, I am not sure if its a problem with the powerline or my router, modem, or ISP. One thing i did notice is that the Pick a Plug light is always red, no matter where it is.

Troubleshooting

1 Reply

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User
    Jun 11, 2018
    Rob519 wrote:

    One thing i did notice is that the Pick a Plug light is always red, no matter where it is.

     

    This suggests a bad link between plugs over the mains circuit. If you see the same thing with the plugs very close to each other, you may have bad hardware.

     

    Try a reset.

     

    There is a manual for the PL1200 somewhere at the end of this ink:

     

    >>>> PL1200 | Product | Support | NETGEAR <<<<

     

    See, page 4.

     

    If that fails to fix it, return them for replacements.