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rumtruffle's avatar
rumtruffle
Aspirant
Sep 17, 2016

PL1200 issues

first issue -

 

just dumped some t-link powerlines because they would randomly disconnect every now and again because of agressive standby/power save..........

guess what? these do exactly the same!

 

how do i turn off power saving? i dont want it, or need it.

 

 

second issue -

 

netgear genie software (latest version) reports these as 'unknown' devices, and i cant do anything with them like setting passwords or checking status.

shouldnt it at least get their names correctly?

 

 

any help appreciated.

 

additional info -

all lights green on powerlines.

plugged into wall sockets

less than 10 metres from each other.

 

win10 64 - fresh install and fully updated.

core i5

16gb ram

gtx 1060

mobo - asus p8 z77-lx2

realtek lan - latest drivers installed.

 

 

Troubleshooting

6 Replies

  • gneuner's avatar
    gneuner
    Aspirant
    Nov 11, 2016
    just dumped some t-link powerlines because they would randomly disconnect every now and again because of agressive standby/power save ... guess what? these do exactly the same!

     

    My PL1200's often cut out right in the middle of using them - e.g., while watching a video or playing an online game. 

     

    Some others have noted that their connection starts working again after a few minutes, but mine does not ... I have to unplug the local node and plug it back in or I will sit there connectionless forever.  I don't know whether it's power save being erroneously activated or just something going bananas - the status lights all remain green but there is no connection.

     

    I set up a periodic task to ping my router through the PL connection to prevent power save.  Sometimes this keeps the connection up for days - other times the connection fails multiple times in a day.

     

    There are complaints about the 1200's going back over a year now - I wish I had seen them before I bought the units.  When are we going to see fixes for these problems?

     

    • clithes's avatar
      clithes
      Prodigy
      Nov 13, 2016

      You can use Zyxel powerline software to turn off standby (sleep) mode.  Have no idea why Netgear haven't implemented this themselves in their software.  They usually work perfectly well after this.

       

      Software version that I have used (and works) is 7.0.2.14.0611

       

      ftp://ftp.zyxel.fr/ftp_download/PLA5405/software/PLA5405_V7.0.2.14.0611.zip

       

      Once you've installed and run the software, click on Advanced, then select your powerline adapter. 

       

      You will then be able to turn standby mode off:

       

      zyxel_Capture.JPG

       

      Hope this helps

       

       

       

       

       

       

      • gneuner's avatar
        gneuner
        Aspirant
        Nov 13, 2016

        Hi,

         

        Yes, I found Zyxel's software in a Google search.  I tried disabling sleep, and the configurator shows it disabled for both units ... but it doesn't make any difference.  I created a task to ping across the connection every couple of minutes to keep it alive.  That hasn't helped either

         

        The units disconnect a couple times a day ... while I am using them !!  I wouldn't care if they sleep when I'm not.

         

        They aren't overheating - at least not noticably, they are cool to touch.  I have no idea why this is happening.  I replaced a pair of av200, which still work, but are much slower.  I don't want to go backwards.

         

        George