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R6050 Won't Install Firmware Update
Brand new R6050. I'm wanting to update it to the current firmware. It says it currently has V1.0.1.10_1.0.1; however, when I look at the available versions in the Downloads section of Netgear's web site, it doesn't list this one. The newest "previous versions" is v1.0.1.7_1.0.1. The router thinks there's a new version out there and I've tried downloading to my computer and installing it and letting the router auto download and install it. Either way, it goes through the entire process and when it reboots, it still on the original version. I'm wondering if the new version is being advertised as v1.1.0.10 but is really v1.0.1.10 in the coding, so the router thinks there's a new version out there when there's not. As I mentioned earlier, v1.0.1.10 is NOT listed in the "previous versions" list.
Ok, I've gone through Netgear's uncalled for harassment and they have updated their web site to indicate the correct firmware version. I've verified that the site is now showing v1.0.1.10 as the current version and that the router itself is no longer prompting to be updated.
21 Replies
PS. As mentioned above, this is a brand new unit. I've never had one come out of the box with the current firmware on it. So, this makes me think, that while the problem appears to be a typo, it most likely is not. Any verifications?
- I have a 3 year old R6050 router and also can’t install the update offered. I tried with the upgrade assistant and by downloading the upgrade. I tried for clarification from Netgear and was offered an answer for $139.00. Keeping in mind I could get a new one (same kind) for around $60, I was not going to pay that. I assumed they were taking advantage of the security situation to earn some extra money.
Have you read the conversation so far?
Can you tell us which firmware version you have?
What happens when you tried to install the firmware?
WAMorgan wrote:
Brand new R6050. I'm wanting to update it to the current firmware. It says it currently has V1.0.1.10_1.0.1; however, when I look at the available versions in the Downloads section of Netgear's web site, it doesn't list this one. The newest "previous versions" is v1.0.1.7_1.0.1.
This can happen for a number of reasons. In this case it looks like your analysis is spot on and Netgear has got its numbers in a twist.
If you look at the numbering of the firmware sequence it starts at Firmware Version 1.0.0.22 rising gradually to Firmware Version 1.0.1.7, before making a giant leap to Firmware Version 1.1.0.10. I would expect it to go next to Firmware Version 1.0.1.10.
Someone else brought this up before, but no one from Netgear responded.
This mismatch may also explain why you keep being offered an update even when there isn't one.
As this is brand new, you have the delight of 90 days free support. If you can be bothered, and can work out how to navigate the support system, you could ask Netgear what is going on.
Whatever you do, if you get someone on the phone politely turn down any exhortation to take out a support contract.
Michael,
Thanks for the reply. There are 2 things that have me suspicious over it not being a typo. The first is, as I mentioned, I've never gotten a router before that had the most current firmware right out of the box. The second is that I don't see a new firmware for the key swap Wi-Fi bug that all their other routers have been receiving, including many of the older routers. So, I was wondering if the 1.1.0 10 is real and if that's supposed to have the key swap patch in it and they have a problem with the wrong download file being offered.
WAMorgan wrote:
Michael,
Thanks for the reply. There are 2 things that have me suspicious over it not being a typo. The first is, as I mentioned, I've never gotten a router before that had the most current firmware right out of the box.
Me neither. That's the first thing I check.
WAMorgan wrote:
The second is that I don't see a new firmware for the key swap Wi-Fi bug that all their other routers have been receiving, including many of the older routers.If that is the WPA2/KRACK thing, then it is too new for some devices to have been fixed. And some devices may not need fixing.
Check this:
This says that firmware version 1.0.1.10 is vulnerable, suggesting that the number may be correct. But is yours running in bridge mode?
