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User has been Auto deleted - all data lost
Netgear RN10400 , fw: 6.6.0, 2 x 1TB, RAID 1. User has been Auto deleted - all data lost. Can not acces local user home dir?!? Can someone check this? Or tell me, in which log can I check th...
Please if you haven't already. Have a read of Having ReadyCLOUD problems since 3/30/17?
This announcement has been updated over time.
I'm going to mark this as the solution to make sure those visiting this thread see this post.
Hi all,
To those who got affected by ReadyCloud outage on March 30 where it automatically turned off and the ReadyCloud users have been deleted, Netgear team identified the users that were affected by the ReadyCLOUD outage from March 30th 8AM-12PM Pacific. These users experienced reset Home Folders for ReadyCLOUD user accounts. ReadyCloud owner accounts will be reached out via e-mail for follow up to offer assistance.
Regards,
Hello all,
If you have critical data under /home, our recommndation is that you keep the ReadyNAS device "Volume Read Only" until NETGEAR technical support has a chance to help you recover the data. Continuing use of ReadyNAS at this point will make recovery more difficult and less probable.
If you do not have critical data under /home and would like to put ReadyNAS in commission now, then you can re-invite users to join ReadyCLOUD. Again, please consider the criticality of the data under /home.
All other folders, shares should not be affected.
//readycloud.netgear.com has been back on line since 12:00PM, 3/30/2017, US Pacific Time.
Regards,
Doug
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