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Forum Discussion

jankes's avatar
jankes
Aspirant
Jul 02, 2017

Readycloud App problems STILL not resolved

14 Replies

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  • Marty_M's avatar
    Marty_M
    NETGEAR Employee Retired

    Hello jankes,

     

    Please check if readycloud is enabled on the NAS and internet and service is check on the cloud tab on the Admin page. May I verify are getting error Online - VPN disconnected on the readycloud desktop client? 


    Welcome to the community!
     
    Regards,
    Marty_M 
    NETGEAR Community Team

      • Marty_M's avatar
        Marty_M
        NETGEAR Employee Retired

        Hello jankes,
         
        It is nice to hear all is working now and just minor setting that need to be check. Since the issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution. 

         

        The Netgear community looks forward to hearing from you and being a helpful resource in the future!

         

        Regards,
        Marty_M
        NETGEAR Community Team

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