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Forum Discussion
Cannot access ADMIN page in Readycoloud 6.9.1
I cannot access the ADMIN page in this device. I have tried shutting down the NAS and restarting. I would like to update the firmware and make adjustments to my backup file size but cannot do so un...
The info on using the boot menu is on pages 50-52 of the hardware manual ( http://www.downloads.netgear.com/files/GDC/READYNAS-100/ReadyNAS_%20OS6_Desktop_HM_EN.pdf ) Be careful not to do a factory default (which will reformat the drives).
Another option is to use paid netgear support (my.netgear.com). There's a boot option you can use that gives them remote access. Paid (per-incident) support would be about $100 US (last time I checked).
I was able to reset the OS and now I can access Raidar. i have downloaded the log as requested.
However, i get the folowing message when i tryto attach the log file
- The file system_log-readynas-20180509-170846.zip does not have a valid extension for an attachment and has been removed. jpg,gif,png,pdf are the valid extensions.
please let me know the next step to get access to the admin page
Davedutkowsky wrote:
However, i get the folowing message when i tryto attach the log file
- The file system_log-readynas-20180509-170846.zip does not have a valid extension for an attachment and has been removed. jpg,gif,png,pdf are the valid extensions.
You don't want to post your logs publically - there are privacy implications.
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