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Forum Discussion
Gruncle1
Dec 15, 2016Guide
PRJNAME
I'm getting this funny little popup that wants me to log onto something called "PRJNAME". My regular logon doesn't work. What is this? And what do I do about it?
StephenB
Dec 19, 2016Guru - Experienced User
JennC wrote:
To attach a file, try saving the image to desktop then when you reply to this post, right below the message box there is an option to attach a file.
Also you can attach an image using the image tool in the bar right below the "rich text" tab. It's two icons to the right of the smilely face used to insert emoticons.
Gruncle1
Dec 20, 2016Guide
It seems we've lost the queston in the dust. What is thispopup and what do I do about it?
- JennCDec 20, 2016NETGEAR Employee Retired
Hello Gruncle1,
We need to know what it looks like because it does not sound familiar. It is possible that it has nothing to do with the NAS, that is the reason why we are requesting for a screenshot, to know how it is related to your NAS and if it really is.
Regards,
- Gruncle1Dec 21, 2016Guide
Ok, I tried that again after moving the image fileto the desktop. Apparently, it only wants certain (unspecified) file types and .doc is notone of them. I had used .doc beause I know it will always be there. Next time it pops up I'll try again.
- Gruncle1Dec 29, 2016Guide
I still can't get your system to accept my screenshot, so I can't show it to you. Your add image menu only wants some kind of image file. I've tried .doc file and .html and your system won't allow them.
It is a Netgear popup, because I clicked on one of the buttons near the bottom of the page and it took me to your web site.
What can I do to show it to you? If I gove you more of what's on the popup will that help?
- FramerVDec 29, 2016NETGEAR Employee Retired
Hi Gruncle1,
Try saving the screenshot using paint or any imaging software. It should provide an extension which will be accepted by the system.
Regards,
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